하코 라구나 리조트 & 비치 클럽(Jaco Laguna Resort & Beach Club)

The property is small and intimate. It is older, but well kept. It is right on the beach. The staff were friendly and courteous. Good value. Would stay here again.

Overall, a nice oceanfront resort, by Costa Rica standards. Our room (#10) had some issues that the hotel said they would address but did not, hence last than full stars. Some electrical outlets in the room were mis-wired. The safe in the room was locked shut, and the hotel could not find the key. The door to the room lacked a room number (unlike #9 next door). So, not "10"

It was okay but the staff wasn’t the friendliest. The beach sand was more like mud in some places. Very loud beach , not the property’s fault. Restaurants around close very early

You will find everything within 1-1/2 hours. Food nature clear water & fish cold drinks happy people monster alligators red skies

Very clean and quite. If you have any problem before you arrive, they don’t answer the phone, if you Text them,they answer around 24 hours later, it’s difficult to get in contact with them.

The staff was amazing but the facilities need help. Honesty the people were incredible. Prices at the tiki bar were a bit more than expeacted but you get to eat watching the beach. The bad news is we had to move rooms as there was mold on the walls likely do to what looked to be a leak from the upstairs. The new room also had some mold but not as much. Just bought lysol and cleaned the walls (we have 2 under 4 years). Who ever owns it needs to put some serious money into fixing up the facilities.

This was a nice beachfront hotel at a good value. Staff was really nice and the food at the restaurant was good (but expensive). I really liked this hotel. If I could make suggestions for improvement it would be to offer beach towels or lounge chairs. They give you pool and shower towels but warn you not to use them at beach. I've never stayed in a 4 star beach hotel before that didn't have lounge chairs/ umbrellas on the beach or beach towels. I would stay again.

The property was clean and the front desk quickly addressed any concerns that surfaced during my stay. Great location on the beach with activities readily available.

Great stay, although staff could use more training on tourist information, places to visit and how to get around. Excelent food and service at the tiki bar restaurant although expensive.