피틀로운 그란트 호텔 임페리얼(Pytloun Grand Hotel Imperial)

Good location and high level of survice

房間和服務都不錯，設施相對比較新，酒店停車場在馬路對面，停車算24小時一天，很划算。

Modern style hotel with U.S. amenities in Liberec CZ. Very good services. Very Nice Breakfast as well. Great pizza to go cooked in wood oven.

The hotel is really good, we certainly recommend. Very friendly staff (specially at the restaurant), which I have to say it is not usual in CZ. They were very thoughtful leaving us a welcoming note and providing a nice fluffy teddy bear for my son to play during the stay. I have to mention also the free welcome drink, very nice. Comfortable bed an good quality sheets. Full of amenities. Fully automated, both room amenities and check-in and check-out process, which is very interesting and practical. Delicious food at the restaurant with honest prices. Good breakfast.

Very friendly and welcoming. Lovely too. Xmas decorations and fire place. Dining room staff were exceptional. Front desk and lounge also. Overall great experience.

We stayed in Liberec while trying to track down ancestors from the mid-1800's. This hotel was conveniently located near downtown, but not so close as to make it impossible to get in and out. The hotel does have paid parking in a lot just across the street. We arrived Sunday night and the reception desk said we could just park on the street overnight. The room was European in size, with enough room between the wall and the end of the beds for one person to pass only. Couldn't get the HVAC system to respond effectively, so just opened the windows to control room temperature. Perhaps a little too trendy with automated LED lights and curtains. The lights actually came on at 2AM, but did shut off on their own. A short walk down the hill provides plenty of dining and shopping opportunities. The hotel restaurant had a very good breakfast as well. The hotel worked fine for what we needed.

Prior to booking this establishment from Australia I enquired if they are able to cater for my wife’s dietary requirements to which the reply was favourable resulting in me booking for 6 days On completion of business last evening we attended the in house restaurant for dinner but told it was too busy to cater for our needs. Fair enough I did not make a booking so I enquired if I could order a meal and have it in our room given their are no other dining options in the immediate vicinity, but was told no it’s not possible With this I then asked if I could make a reservation for the next evening but told it was not possible as they did not know how busy they were going to be ? How bizarre? I asked for the duty manager and told her of my concerns and was provided with a Uber eats app / phone number If you are planning on staying at this establishment you are not guaranteed you will get a feed as the restaurant last night only had seating capacity for 44 people hence my 2 star rating

The receptionist Anezka Marie has been very helpful and super nice. The room was clean and perfect, very comfortable bed. Amazing breakfast and dinner. Would definitely recommend and will come back.

Never again. They blocked 1000KCS for each person. We spent only one night in this hotel 02.06.2023 and after month we still have blocked 4000KCS on my card. They don't want to send you a confirmation that they unblocked this amount.