니시야마 온센 게이운칸(Nishiyama Onsen Keiunkan)

Everything from the scenery, staff and food was incredible! The staff made us feel welcomed after such a long way writing iur names at the entry, room and even the table. Every dish was prepared with such care and was delicious. Worth the for travel! Such a beautiful view and traditional room, the baths were also a nice treat for the end of a long day :))

The world oldest Ryokan and hotel is definitely worth the title. We arrived at a much later timing, 3 hours after our check-in to be precise because of detour and traffic conditions. Location wise is definitely not the easiest to reach with other transports beside driving there. However we give 5 stars because we don't it that much of a hassle to us. In terms of service, it's extremely excellent. When we arrived, we will greeted by the staffs, luggage being handled and bring to our room for us. Even though we were late for our dinner (last timing 6.30pm), the staffs was still very accommodating and arrange it for us at 6.45pm while explaining to us the facilities, rules and regulation of the place and etc. While having the dinner and breakfast, the staffs will explain each of the various dishes before we begin eating and will leave the room after explanation in order to let us enjoy. The onsen was great and definitely a must try. Everything about this place is so perfect that we will definitely go back a second time with 2 days in a row to fully enjoy and relax.

can’t find any words how to describe our life last two days. everything and everyone were perfect. onsen! my skin after onsen was soft.. i’m so fascinated to visit this hotel, i’m so proud to stay here my deepest thanks to personal, chiefs and everyone ho made our stay mesmerizing go guys you’re the best of the best!

房間非常大，設施齊全，衞生良好，酒店環境好，大廳和房間窗外風景非常漂亮，露天温泉景色也非常漂亮，可以免費預約半小時獨立室外露天温泉，早餐和晚餐都是日式料理，菜品豐富口味很好，服務非常熱情，在身延站有接送巴士，非常不錯的温泉酒店。

Was amazing going to a place with so much history, can't fault anything. Staff were helpful and informative, rooms traditional, food great. No complaints at all

Distinctive, unique, historic, amazing place! I hope to return one day. Thankfully as a vegetarian (I let them know ahead if time) I enjoyed delicious meals as well.

private Onsen was a great experience (otherwise difficult to experience together for couples due to gender segregation of onsens)

This hotel is definitely a place to experience Japanese hospitality. Included were kaiseki meals that we did not expect, wagyu beef included. The outdoor private onsen was a luxury. It is a very remote and private retreat….

This property was very far from the city, so it took us some time to got there. Therefore, the surrounding area was very quiet and the hot springs were great,I and my wife were very relaxed.