버츠 호텔(Burt's Hotel)

Centrally located hotel in Melrose with own car park. Staff were exceptional and the food was very good. The room was on the second floor but with no lift could be difficult if less able. There was no view from the room and the shower was over the bath. Bed was comfortable and large in this executive room with king bed.

The hotel was very convenient on the square but , unfortunately , Saturday night was noisy with exuberant youngsters having a great time revving cars and shouting ., The staff were lovely and did their best to help and please . However, the restaurant was very much in need of more staff . One overworked waitress ( who was excellent) on our first night , and the same lovely lady with a bit of help on the second wasn’t enough to give the lovely food and higher prices the 5 stars they deserved. The decor in the bedroom was very dull - khaki walls and buff coloured carpet needed brightening up a little - but that is nitpicking ! The bed was large and comfy with spotless sheets and duvet etc. Plenty of towels in the bathroom but toiletries in short supply - no shower cap , and only one small shower gel and one small shampoo for the two of us for 2 nights . The bathroom was large but really needed refurbishing as taps, tiles and shower were somewhat outdated. Breakfast was excellent and served piping hot by pleasant waitresses - none of the usual buffet stuff ! All in all a good place to stay but a few alterations could make it excellent all round.

Burts Hotel is right in the middle of Melrose and with dedicated parking is an excellent choice. Although on the main road, it's not that noisy and doesn't disturb during the night. There is very little disabled parking available in Melrose, so speak to the manager if close access is required. The food was lovely both at breakfast and evening meal, although for a pub/restaurant it was overpriced. It does book up very quickly, so reservations needed, but there are lots of other places around for all budgets. The room was a decent size, but the drawers in the units smelt very musty inside, so we didn't use them. The wardrobe though had plenty of storage. The room did look dated but that was only on the surface. The bathroom was modern with nice tiling and a good shower. Unfortunately there wasn't sufficient toiletries for two people, but you can always ask the staff. The wifi though was very poor so we used data. Overall a lovely stay, and I would go back there again.

Burts Hotel is a very nice traditional hotel in the lovely town of Melrose. A bit old fashioned but nothing wrong with that. The menu is a bit limited but the food on offer is good. All in all, very strongly recommended.

The hotel is a solid 3 star hotel. Unfortunately the first night kids were partying until 3 am right outside our window. The room does not have AC. So it was hot but we requested a fan and they did give us a fan.

Liked the hotel, friendly staff, the town, the historic area etc. But husband and I have come down with Covid since we left on Sunday both falling ill Sunday night. Where we picked it up we have no idea but as we visited several interesting tourist spots around Melrose area we hope we are just unlucky and all goes well with Melrose town for the rest of the season.

Had a lovely stay here with our dog to celebrate my birthday. Enjoyed drinks outside in the sunny garden and had some lovely food, and was made most welcome by the staff . Only sorry we weren’t able to enjoy the benefits of the inviting dining room but fully understand no dogs . ( maybe another time) Would definitely return . Thank you.

It's a wonderful place to stay. Great food, great people, beautiful gardens to visit.

Beautiful room in a lovely town. Excellent food and superb service. Also offered charging place for our EV rental car. We enjoyed our stay very much!