Portsmouth (Havant)

Amazing service, room and bathroom will definitely come back. Best hotel I’ve been to with warm welcome from the staff. The beds are clean and comfortable. The hotel is right next to the restaurant, so if you wouldn’t want to leave it’s perfect. The Gurnwharf shopping centre is 15mins away which is perfect. Perfect location.

Our booking for an accessible room for family of 4 was accepted but until we arrived about 9pm, no one noticed that room only had a double bed. Took over an hour, with a teary and tired child and hurting mum to sort somewhere for us all to sleep. Hotel had also given permission to a van to use disabled parking so not room for those with an actual permit. Made to feel very unwelcome. Poorly dealt with on this occasion, step it up PI! Also very loud ‘activities’ in room above kept us awake.

Good location for visiting Portsmouth. The room was mostly clean (tea/coffee splatter on the wall) tea/coffee help yourself in reception. Had breakfast on both mornings which was lovely and they were very helpful with allergies too. Would stay again.

Food was awful, first time I’ve had a prawn cocktail where it was spot the prawn with half a tomato dumped at the bottom. Staff where awful as they where all relief staff because they where on there christmas doo, in February. Complained multiple times duty manager never come over to see what the issue was. Hotel receptionist was as helpful as could be, tried to change the room as we are contractors and said it couldn’t be done but I paid for a separate room and lo and behold no problem.

We visited family on 18th January and have to say your receptionist was so friendly and helped us book taxis and where to go, nothing was to much bother for her, very professional please pass on our thanks to helen 10/10 We will be back again!!!

we stayed at premier inn bedhampton last week and i have to say it was outstanding, not only were the rooms spotless the staff were all so lovely and welcoming, the breakfast was great too. id like to mention sarah in h/k who helped us with our luggage and helen and dom on reception was so helpful too, we will definatly be reccomeding this hotel too all of our friends. the only downfall was the rooms smelt musty,

Staff are so helpfully and friendly. Ross at reception was such a lovely polite women who gave us high quality service. So a massive thankyou to her. Rooms where amazing to sleep in no problems and no noise.

The staff were so lovely. So polite and friendly.The room was spacious and absolutely lovely. So much better than expected. Bed was super comfy! Best Premier Inn I’ve stayed in. I’d would definitely recommend it!

We use this hotel to visit family . We have been quite a few times.at different times of the year. Disabled parking and ground floor rooms are good. Reasonable prices with the option to use the Beefeater for family to join us for evening meal.