홀리데이 인 익스프레스 & 스위트 쿠퍼스타운(Holiday Inn Express & Suites Cooperstown)

酒店周邊環境太美了，去的時候正在下雪❄️，瞬間覺得心情都舒暢了，酒店不大但是服務很好，早餐也非常豐盛，值得推薦。

포함된 아침 식사는 좋았습니다. 좋은 옵션. 방은 괜찮았으나 퀴퀴한 담배 냄새가 났습니다. 에어컨을 켤 때마다 냄새가 더 강해졌습니다. 직원들은 매우 친절하고 도움이 되었습니다.

숙소에 객실 업데이트가 필요합니다. 우리는 더블 퀸 스탠다드룸에 묵었습니다. 벽은 매우 얇았고 카펫은 축축했고 냄새가 정말 나빴습니다. 게다가 에어컨을 켰을 때 배출되는 공기에서 더럽고 땀에 젖은 스포츠 장비 냄새가 났습니다. 즉시 방향제를 구입하기 위해 매장으로 갔습니다. 다행히 밖은 추웠기 때문에 우리는 창문을 열어두고 환기를 시켰다. 부동산 팀은 그다지 도움이 되지 않았습니다. 그들은 그것을 살펴본 후 하우스키핑 직원이 아침에 살펴볼 것이라고 말했습니다. 그리고 결코 그렇게 하지 않았습니다. 또한 천장에 물 얼룩/누수 현상이 있었는데 숙소 직원이 보았지만 이에 대해 아무 말도 하지 않았습니다. 엄청난 일일 요금에 비해 숙소 상태와 서비스는 매우 열악했습니다.

놀라운 프론트 데스크 직원을 칭찬해야 합니다. 우리는 어린 아이들과 함께 체크인했는데 그들은 매우 도움이 되고 친절했습니다. 우리는 궁지에 빠져 우유가 필요했고 그들은 큰 슬픔 없이 우유를 사러 나갔습니다. 이렇게 훌륭한 고객 서비스를 받을 수 있어서 정말 다행이었습니다. 호텔은 매우 깨끗합니다. 아침 식사는 훌륭했고 그만한 가치가있었습니다. 건물 옆에 놀이터가 있다는 것은 또 다른 독특한 일이었고, 우리 아이들은 오랫동안 차를 타고 놀이터로 바로 갈 수 있어서 너무 행복했습니다.

이 호텔은 가장 깨끗하고 직원도 훌륭했습니다!!! 언제든지 이 호텔에 올 것입니다!

Walked into the property to begin our exploration of Cooperstown and upon entering the lobby the chlorine smell was overwhelming- no eye contact was made upon checking in (she was in fact the chewing her food throughout check in). We came down a half hour later to check out the pool and have our daughter swim- upon entering the small space there was a family of 4 coughing and wheezing. Upon gathering chairs to try to sit we had such a reaction to the chlorine in the air our eyes were burning, red and tearful. We decided to make out way to the front desk to make them aware of the situation, and we were told that it was just us, no one else had complained. Mind you, we were with the other family that was at the pool who were legitimately worried about their children, and the reason why they were so much chlorine from permeating throughout the hotel. The smell was in our nose for the next several hours, despite trying to get some fresh air outside. Both people we engaged with were rude and completely ignorant of the situation. No apologies were made and we ended up leaving a day early despite our 2 tonight reservation. We did not feel comfortable and we didn’t take advantage of the breakfast, because the cleanliness of the hotel came in to play as well. Everything had a bleached smell, like they were trying to overcompensate for some thing. Such a disappointment as we planned to enjoy our time in the town but had to cut our trip short due to the accommodations.

We spent one night and a good portion of the evening in the pool! The only reason I rated you 4 instead of 5 stars is that the pool was too cold and there were some teenagers hogging the hot tub. My husband is disabled and we like to visit hotels and use the indoor pools to warm him up and get some exercise in the winter.

Close to the Baseball Hall of Fame. I can always trust a Holiday Inn to be clean and comfortable. Hotel personnel were very helpful with restaurant ideas and parking tips.

The staff was very welcoming and helpful. The surrounding area was beautiful especially during the fall time. Perfect place to stay when visiting baseball town!