We stayed here as a family of 4 through Tesco clubcard the night before going to Alton Towers. We travelled for about 3 hours and didn't arrive til 9.30pm (we'd phoned ahead to say we were arriving late) and were greeted warmly with everything we needed to know explained to us. The chalets are behind the restaurant, it was a large room with a double bed and a bunk bed, there was a radiator that heated up quick, a decent kettle with tea, coffee, milk and sugar. The bathroom was clean with towels and a nice hot powerful shower. The only downside was we found the pillows really hard and uncomfortable. There is a communal playpark for the chalets which is lovely but unfortunately it had rained so the children didn't use it. The continental breakfast was lovely, it was a buffet with everything you could want on there, the kids loved it, at least 6 different types of cereals, little individual bowls with chopped berries in, toast to order, cookies, shortbread, flapjack, yoghurts, cheese, meats, kids cereal bars, we all had a really good feed! Fresh juices/tea and coffee to order, all included. The staff were really friendly. Would definitely recommend this hotel.
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