홀리데이 인 익스프레스 호텔 & 스위트 노스 콘웨이(Holiday Inn Express & Suites North Conway)

this is by far the dirtiest hotel i have ever stayed in.the peephole was missing on the door inside the room.mold in the bathroom shower.dirty grout and missing grout in bathroom.so much dust and dirt in corners of the rug and surrounding furniture.bugs and dirt on inside of window sil.i have supporting pictures of all. GROSS GROSS GROSS

Lady was rude at desk renovation no seating area Dirty. . . No extra cots awful customer service

What I didn’t like, property looked messy. Bed was fine, desk in room was ready to break, the legs were ready to break. No hair dryer, only two small towels, washcloths and hand towels were fine. The chair in the room has seen better days. Very dirty. TV remote would not work.

We pulled in at 3pm and brought all of our items with us hoping for a quick check-in and off to see the town. The receptionist was rude when we approached and pointed to a sign mentioning 4pm check-in's. It said 3pm on the website and we planned our agenda around that time. Not even a thought to see if our room might be ready and we could unload our travel items. Upon return, we were greeted by a much friendlier person (Megan) who went out of her way to get us settled in. The room was as expected and breakfast was impressive. Could have done without construction noises but a good stay overall.

Property is under construction Have to take breakfast back to room which is not ideal

The reception was horrible at check-in and check-out, staff not friendly, people who barely answered questions. We had to get breakfast and eat it in the room, go up with the food holding a cardboard tray through the elevator full of people in the same situation because the breakfast area was closed due to renovations and no one warned us before we arrived, maybe for fear of canceling the trip, anyway. Horrible experience.

My room was not ready at check it and was told to come back in 30 mins and got checked in and unloaded luggage and got to room and it still wasnt ready. Had to load car back up and come back hour and half later. Hotel was under construction and if i new when booked i would have chosen a different hotel. Seating area was being used for construction storage so there was no where for my family to comfortably eat breakfast.

It is very dated but clean. Breakfast included which is a plus. Would stay again in the future.

Very noisy. Didn’t look like many people were staying there. Yet there were elephants above me and loud talkers next to me, as well as people having loud conversations in the hallway at 11pm. Maybe spread guests out a little?