호텔 매디슨 & 세난도아 컨퍼런스 센터(Hotel Madison & Shenandoah Conference Ctr.)

Very good place!! The service is really great!!

Very welcoming after a long day of driving. Nice not to have to leave the hotel for an excellent meal. It was all there. Very evident that staff wanted our stay to be the best

Rented 3 rooms for a family event for a single night. In the morning we discovered that there was no hot water. At check out, the hotel staff admitted that they were aware of the issue and that it been occurring for more that a week. Very surprising that a hotel of this caliber would not warn their guest of the issue or offer a discounted rate.

The housekeeping staff could improve their cleanliness efforts. There were areas that were definitely neglected in the bathroom and the kitchen. For instance, there was visible hair in the shower, dust/dirt in floor corners and unfortunately INSIDE Kuerig!! While I usually, pack wipes and disinfectant spray, it is unfavorable to NEED to do it versus doing it out of habit. Additionally, cookware and utensils were not properly stocked in the kitchen. While, guest services were responsive (i.e. arriving within 15 minutes of call), these are the little inconveniences that affect guest experience. This rating could be lower, but the friendliness of the staff contributed to a more favorable rating (i.e. 3 stars)

Everything is great at the James Madison with one exception. The coffee from the pods they is horrible.

The showers did not have hot water. One shower was full of hair and wouldn't drain. When we called the front desk they said they couldn't get maintenance in until after 9:00, after we were already checking out to leave. They wouldn't adjust the bill because it was reserved through Travelocity/*******.

Great location, I liked how they told me exactly how to find the parking garage. It was a very comfortable room and clean.

Our stay was good. We got there and a live band was playing in the lobby and the whole place was decorated for Christmas. It felt festive and welcoming. However the room Smelled musty and the tub in the shower had a very slow drain. Water was up to the ankles by the time one finished showering.

Hotel Madison is the place to stay in Harrisonburg. It is next to the JMU campus and a short walk to downtown Harrisonburg with interesting restaurants and bars. The hotel lobby is lovely, as is the bar and restaurant next to the lobby. The rooms are clean, well appointed, and comfortable. Our room has a nice view of the mountains. A great hotel at a good price.