The most difficult thing we experienced was during check-in. Upon seeing our passports, the desk simply told us “we are not authorised to receive foreigners, go to Shangri-la”. Luckily, trip.com intervened to solve the issue, but it made us had a bad time at the start. In addition:
The room looked much larger in the pictures, the phone in the room did not work, and the mini-fridge in the room did not work either. One of the days, we had to leave the shower open for 10 minutes before we had warm water.
In general, we think this hotel is not a three but a two star hotel.
The location and the cleanliness were good in general.
번역