Hyatt Regency Harare the Meikles 후기

The service was extremely terrible and slow starting from the reception to the restaurant, the beverages took forever to come through, the main meal wasn’t all that great. Extremely Disappointing especially for the price and being the most expensive hotel in Harare.

나는 매우 실망했다. 5성급 시설의 경우 경영진을 제외한 팀은 등급이 의미하는 바를 이해하지 못합니다. 내가 머물고 있는 날개의 소음으로 인해 톤이 두 번 이동했고 업그레이드 제안이 없었고 뮤지컬 의자만 있었습니다. 나의 마지막 밤은 결국 조용한 층에 있었지만 경험을 개선하기 위해 대기 직원이 노력하지 않았습니다. 정말 실망했다. 매니저 가 전날 밤에 와서 말을 걸었지만 , 같은 윙 에 있었는데도 업그레이 드 를 고집 하지 않았다 . 5 스타는 문제를 포함하지 않고 주위를 돌린다는 것을 의미합니다.

실망스러운, 내가 Harare에 머물렀던 최악의. 예 똑똑하고 플러시하지만 직원은 웃지 않고 도움이되지 않았습니다. 5* 아니오.

구식, 스태프 별로 신경 안쓰고, 오른손이 하는일을 왼손이 모르게… 바에서 갈증으로 죽을 수 있습니다.

The place was clean and still under renovation The kitchen staff do not attend clients on time Customers have to request or ask them to attend even if the dining is not full Staff were observed standing and talking to each about their weekends or about their soccer teams On 2 occassions ,2 cups found dirty on a supposedly clean set up table Door card out of order for 2 days reported several times and staff kept saying they were conimg back No formal discussiom done for reasons of card failure

I will start with, I have been staying here for 15 years and have very real expectations of what is and isn't normal. This visit was so far below par that we will seriously consider using another property in the future. COMPLETELY UNDISCLOSED - they are undergoing MAJOR renovations. LaFontaine is the only dining area open (which was closed on the day we arrived for a private event - you read that correctly). So, the hotel was utilizing the Club Room for all other guests. Club Room with Club Room prices - which were astronomical. You could also eat on the pool deck. Which we chose to one night, and the food took 90-minutes to arrive and everything was so cold, rendering most of it inedible. While there is never REALLY air conditioning in the south tower, there definitely was not even air pretending to blow through the vents. My room stayed so hot (over 30 C) that my solid toiletries melted. I am very accustomed to the rooms being warm and have always asked for, and received, a floor fan in my room - this has been (and was) requested at the time the room was reserved (months in advance). This time, there was no fan in any of the 4 rooms we reserved. The only male in the group was the only person to receive a fan on the 1st day (8 hours later). I received a fan 30-hours after check-in. No one else was given a fan. We all made many requests. Management did a poor job navigating issues and would not speak with us.

Booked bed & breakfast for my mum and niece. Both were extremely happy with the service they received. It was my mum’s birthday and staff sang happy birthday for my mum & gave her a slice of birthday cake 😊

It was difficult to regulate the temperature in the room. It got cool at night. They brought a room heater that did nothing. Had to use an extra blanket

The hotel is under construction and should be closed.

There was no way to regulate the temperature in my room. It got a little chilly. An "engineer" came a couple times to make sure air was coming through the vent, which did absoluteky nothing. They lso sent a room heater which produced very little heat. Room ws comfortable/ Stafff accomodating.

I enjoyed my stay at Miekles!

The property is old and dated

Noisy. No internet connection as advertised,undergoing major repairs,renovations,rooms not as they look on advertisement, No bar area all closed under renovations,Food not fabulous,Paying money not worthy the place,not a five star rating Swimming pool dirty

Renovation is work in progress and the hotel is already markedly in better shape than 3 years ago. Service was excellent across the board.