하노이 떠이호 5성급 호텔

코로나 전염병은 하노이에서 매우 복잡하게 진행되고 있습니다. 아이들은 학교에 가는 대신 야외 스포츠 활동에 참여하고 야외 세션은 하루 종일 실내에서 진행됩니다! 감옥은 어린이와 부모 모두에게 심리적 스트레스를 이끌고 있습니다. 그래서 우리 가족은 항상 전염병이 발생하기 전에 짧고 안전한 휴가를 보내고 아이들이 편안한 시간을 보낼 수 있는 신선한 공간을 원합니다. 우리는 다이아몬드 웨스트레이크 스위트를 선택했습니다. 우리 가족의 요청을 충족시키는 훌륭한 목적지입니다! 흥미로운 경험, 아이들을위한 평화 롭고 부모를위한 훌륭한 휴식! 가족에게 멋진 휴가를 보내 주셔서 감사합니다! 우리는 돌아와서 가까운 고객이되기를 기대합니다 ❤️

정말 최고의 숙소임! 서호근처에 있어 상대적으로 조용했고 수영장과 편의시설, 아침 조식까지 너무 좋았습니다! 4인방은 룸이 2개로 되어 있어 2박동안 너무 편안한 시간을 보냈습니다. 특히 건조가 가능한 세탁기가 베란다에 있어 여행 중에 정비하기도 최고!

친구와 함께 떠난 여행이었어요! 5성급 호텔인데 가격도 저렴하고 조식 포함 가격도 합리적이라서 마음에 들었어요 서비스가 정말 좋다는 점도 굿! 수영장도 좋고 시끌벅적한 하노이에서 휴양지 느낌으로 조용하게 즐길 수 있어요

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

We really enjoyed staying here. We originally booked another hotel but due to the noise and other issues we had to change it and we’re very glad we chose Fraser Suites. It is located in very convenient location. Supermarkets are in the same building complex, there are numerous coffee shops, bars and restaurants nearby and Old quarter and other tourist sites are quick taxi ride away. There is also a free comfortable shuttle service which we used couple of times. The room was modern, spacious and quiet. We slept really good in a big comfortable king bed. We enjoyed cooking a lot in well equipped kitchen and the washing machine was very useful for our longterm stay. We used a sky lounge on the top floor couple of times. Very nice views and great cocktails!! Due to the weather the infinity pool was not open but it must be really nice when it is warm out. The best part was the very friendly and helpful staff. The receptionists, cleaning stuff, the shuttle drivers, bartenders and waiters, they made our stay very special. We would definitely come back and highly recommend it!

Stayed here for two nights as a Bonvoy Titanium. The Sheraton accommodated us in a standard river view room on the first night, and upgraded us to an Ambassador Suite for the second night. Notwithstanding the suite upgrade, we elected to check out early (original reservation was for three nights) given that the rooms were very old with thin walls and did not provide for a good night's sleep. We found the Sheraton to be poor value for money, with a price point that was not commensurate with its hard product. For example, the beds in both the standard room and premium suites were hard. However, the showers were newly refurbished and had good water pressure. The furniture was old and the entire property had a classic look and feel with dark lights in both rooms and public areas. Even the Ambassador suite we moved into was quite run down, albeit spacious. There was a pesky feature where the air conditioning units activated at different times, creating air vacuums that resulted in interior doors knocking against their frames which disrupted sleep. The walls were also paper thin and we could hear an argument from a guest next door. Based on hard product alone, I would give the Sheraton 2*. The last time I stayed in a Sheraton that was so old and run down was the Sheraton Libertador in Buenos Aires which lost its flag soon after. But the property made up for the weak hard product somewhat with good service. This was true especially at the Club Lounge which also had a good F&B spread. Tuan at the front desk worked hard to make a suite available for our stay and was successful in moving us on the second night. He hoisted in my observation that colleagues told me that the Sheraton Hanoi was old but typically made up for it by having spacious suites for Titanium/Amb upgrades. While we did not get a suite for the first night, we were pleased to be able to see what the Sheraton had to offer on the suite front for the second night. On balance, we wouldn't return to a standard room at the Sheraton for the typical asking price of around USD200+. We moved to the Pan Pacific for our last night which we found to be more conveniently located and also significantly better value for money, even though I'm a GHA mid-tier member rather than top-tier. I understand the Sheraton Hanoi is planning a multi-year upgrade to both exterior and interior facilities. This cannot happen soon enough. I look forward to returning when the refurbishments are complete.

In total I spent almost 3 weeks in this hotel and I loved it. Absolutely no complaints only praise. The staff at reception/front desk were so friendly, helpful and highly efficient. Spotlessly clean and everything in good working order. Very good breakfast, I ate dinner a few times and it was delicious. Great swimming pool and spa, special mention must go to Mr VIET, Ms NGA and Ms HUYEN I am visiting Hanoi again in the first half of 2023 and have already chosen my hotel, the Elegant Suites

호텔이 최근에 문을 열었기 때문에 그들은 현재까지도 길을 찾고 있습니다. 이 장소는 많은 잠재력을 가지고 있으며 멋진 쇼핑몰 위에 있습니다. 보다 고객 지향적인 태도를 취하고 게스트가 다시 숙박할지 여부에 영향을 미칠 수 있는 작은 사항에 집중하시기 바랍니다.

호텔의 위치는 비교적 외진 곳에 있고 작은 경사를 내려가야 하지만 호텔 객실은 매우 넓습니다. 침실 1개, 거실 1개가 있는 호텔 아파트형으로 매우 깨끗하고 조용하며 가성비 매우 좋습니다.

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