Baili Shachanghua Hotel

This hotel was very clean. Pay the extra for a river view room. It's beautiful!!! Breakfast was nice. Although the staff was very nice, the check-in was quite long because the staff was so nervous about having foreigners at their hotel. We had to work with the helpful trip.com customer service to prove we had not traveled to any high risk areas and were nervous our room booking would be cancelled. We very much appreciate dilligence in staying clean and safe during these COVID times and support this. Just wish the staff didn't make so many comments about how bad covid is in our home country when we haven't been home in 2 years. Other than a little bit of awkwardness from the staff, I would definitely recommend this beautiful hotel at an excellent price.

正在為哪裡住宿煩惱的時候，這個酒店映入眼簾，進入大堂頗有寧靜感，前台服務中規中矩。到了房間以後感覺乾淨，且風景不錯，由升好感。

昌化溪景色不錯！ 衹是大床房封個陽台放個沙發床就成家庭房了嗎？這個操作厲害！ 另外隔音是真的差，白天隔壁電視的聲音也聽的清清楚楚。 早餐不錯，種類和口味相對較好！ 總體性價比不高，細節處理和服務較差，安全上房間門連防開鎖釦也沒有，睡覺不踏實！

房間衞生一般，吹風機都沒有，希望能改進，衞生間的排風機也不轉，影響房間內的空氣，喝的水是農夫的湖水，網上現實報道質量不好，也沒有用質量性價比很高的娃哈哈純凈水

其他都還行，就是房間的隔音效果真的太差了，隔壁房間看電視，我這邊一清二楚，還碰到個很神奇的住户，半夜看電影，早上5點又開始看電影，吵的一點都沒休息好，來這裏出差弄的身心疲憊，花錢找罪受。最後衹能把我這個房間的電視打開放音樂，來蓋過隔壁的聲音，但根本睡不了，也不知道這樣會不會惡性循環吵到其他住户。房間價格也不便宜，希望能改進一下吧，不然住宿的體驗感太不好了。

不是很滿意，訂了四個江景房其中有個房間衹有很小的一個窗可以看到江景，要求換房後換的房間地板臟兮兮的，最後換了其他樓層的房間，覺得性價比不高。

硬件各方面確實不錯，但打掃衞生的時候希望可以再細緻一些：我住的房間窗户玻璃上有**，我一眼就看到了；拉開窗簾掉落出來一個空的牛奶飲品盒，應該是上一個客人的。別的方面沒什麼問題，房間燈光很舒服，早餐也不錯。

前台笑容可掬，服務態度良好，環境整潔優美，讓人流連忘返。值得下次再來！

在昌化小現成的酒店，因為沒有比較就沒得選擇。500多的價格一點都不值，房間設施都不如全季之類的。入住時前台服務員態度老差老差了，感覺是欠她多少錢一樣。早餐選擇品種可少了，總之除非沒選擇，否則寧願打個車去臨安住.