Do not book this on ******* - it does not include all inclusive, we made that mistake and had to find out at a check in.
Overall resort is very outdated, only one restaurant was open on the property. Gym not clean and not big, pool even though advertised as heated was not heated. No smart TVs in the rooms, and we also had issues with bathroom drainage.
Customer service was not horrible, however was definitely no where near good. For example, called for room service and was told we would get a call back, however did not after 30 minutes and had to call again.
No complementary water bottles even offered, most things had an extra charge associated with them.
Would not recommended staying here even if you can get a good deal, stay somewhere else!
번역