I stayed here for one night while visiting my wife's hometown. When I arrived to check in, the front desk staff seemed shy and intimidated. I'm a foreigner, and I think their English was very limited. They only spoke to my wife and never really looked at me. The room was very modern, in fact, a bit too modern. Everything was automated, even the curtains. I spent 10 to 15 minutes trying to figure out how everything worked. Unfortunately, the section of the city where the hotel is located experienced several power failures while I was there. Whenever the power went out and came back on, my automated room would reset to the default settings. I also found several hairs and what appeared to be a spot of blood on one of my pillows. Finding that made me question the cleanliness of my room. Ultimately, I decided to check out a day early and relocate to another hotel down the road, where I had a much better experience. (Please see the photos for the funny English spellings!)
번역
숙소 답변: Sorry for the inconvenience caused to your stay. The temporary power outage in the area did not inform the hotel in time, which caused the power outage for half an hour. I am so sorry.The staff is not very good at English, and they lack English learning at ordinary times. The equipment in the room is intelligent, if you do not understand, you can also communicate by SMS. Hygiene problems will be emphasized that the staff should pay attention to inspection. thanks for your suggestion, we will also strengthen training. wish you have a good time.
Michael Lau CM
엘레강트 퀸룸
투숙일: 2023년 3월
출장
리뷰 8개
5.0/5
강력 추천
작성일: 2023년4월10일
Good Room and So quiet room. Next time I must take this hotel