홈우드 스위트 헤이거즈타운(Homewood Suites by Hilton Hagerstown)

직원들이 매우 친절하고 위치가 편리합니다. 방은 넓고 깨끗했습니다. 배관에 몇 가지 문제가 있었지만(샤워에 뜨거운 물이 나오지 않았고, 변기가 한 번 누수됨) 이러한 문제가 보고되면 해결될 것이라고 확신합니다.

친절한 직원 - 프런트 데스크부터 하우스키핑까지. 유지 보수 및 식품 서비스 팀원. 숙소는 깨끗하고 편리한 위치에 있습니다. 감사합니다!

We had a rather unfortunate stay at the Hilton. We traveled for a race and arrived to 2 separate dirty rooms. They eventually found us a 3rd room that was clean but it was not very confidence inspiring. The staff was incredibly rude as well.

We arrived here after a 12hr long road trip with a 2m old baby and a 3yr old. Hoping it will be a good night sleep. We got one of the "bigger" rooms with a kitchen. The hotel entrance and outside are updated however the rooms are not. Carpets are old (dirty), shower and bathroom are also old and shower had mold in it. Bed was uncomfortable and small. AC air vent blows dust balls (we have severe allergies to dust mites so this was also a problem). This is not a hotel that is worth more than $80/night... If you are traveling with family and specially little ones .. look around and get a more comfortable place.Or make sure you don't over pay like we did for your stay.

Overall it was a great experience. Thankful for the staff who accommodated our dietary restriction requests for breakfast. Only complaints are that the faucet in the bathroom was a terrible choice (push on and very short timing), the room layout was a little odd with the tv facing neither the bed nor the couch, and the Wifi was slow.

This hotel is so clean. I love how the pool opens super early and the water is at a great temperature. Breakfast was fabulous. Staff is super friendly. Especially Nicole. My son left his Nintendo switch and realized it till an hour down the road. Do you know the housekeeper found it and turned it in? Beyond excellent for being trustworthy. The only things I didn’t like was how hard the beds are. And the pool floor was so slick the baby fell several times smacking hid head. I wish they could do something about that slickness. Also, we were told no food or drink in the pool house. Well, all the little baseball players parents didn’t care about that. They were regularly bringing drinks, beer, and food in there.

Staff was polite. Hotel was very clean. Breakfast's were decent. I'd definitely stay again and recommend others staying

No carts at check in we are both handicapped- room was other side of hotel! Well after in room for a cpl hours alarm started sounding found out they had to replace air conditioning. Then the smell of **** in the halls was unbearable all night and day. Terrible beds and pillows suck. Stayed here 2 years ago and had no problems this was worse trip ever. Then elevator broke on our end of hotel so had to drag everything to other end. Shower sucks as well. Do not stay there you will regret it!!!!!

Thank you to the front desk staff for their kindness. Thank you Bill for being kind and personable! There was also a staff member that I didn’t get her name but she was also kind and she pronounced my name correctly which meant so much to me. I really appreciated that.