소피텔 구이양 헌터

首先説説辦理入住，非常不方便，從樓下停好車，去55樓，再到其他樓層去入住，停車的時候指揮停車也很不專業，不知道這麼大的酒店是怎麼培訓的，帶進去的服務生小哥，問了一下為什麼辦理入住沒在一樓，衹説了三個字，不知道。前台我問了同樣的問題，也是同樣的三個字，不知道。 入住期間，在沒有任何授權的情況下，竟然有保潔阿姨一直敲我們的門，説給我們送水，但是，我們是剛住進去，並沒有叫任何服務，也是無語死了。 後麪店裏打電話過來，問入住體驗，我就説了一下具體的點，店員説什麼下次來升級房型，什麼？我都不會選擇你家了，誰還需要你升級啊，自己反思一下自己的服務問題吧，真對不起這個價格。從來沒給過差評，這個實在是忍不住

酒店的環境非常優雅，一進入大堂，就被精緻的裝修和温馨的氛圍吸引了。房間寬敞明亮，佈置得很有品味，窗外的景色更是美不勝收，讓人心曠神怡。前台的cat韓和Monica張女士非常的熱情，謝謝他們。

We were really satisfied with the room design – it was both Instagrammable and comfortable, and the view was absolutely lovely! The location of the hotel is quite good too – just around a 12-minute walk to the metro or bus, which made getting around the city very convenient. Special thanks to the captain during breakfast; his service was truly top-notch. He consistently checked on guests with a warm smile, which made our mornings even better. Also, a big shoutout to Rabby for kindly assisting us when we asked about taking the bus around the city – really helpful! There was just one issue we encountered during our stay. On the first day, we noticed that the hair conditioner couldn’t be pumped out and the hair dryer wasn’t functioning well. After we reported it, the team responded quickly by providing bottled conditioner and a replacement hair dryer – which we appreciated. However, a few days later, housekeeping took away the replacement conditioner bottles, and we were left without any again. When we brought it up a second time, the team finally discovered that the original conditioner pump was broken and fixed it immediately. While we’re happy with how quickly the staff responded, we do feel that for a 5-star hotel, it’s important to ensure that room amenities are checked thoroughly before guests check in. Overall, we still had a great experience and appreciate the excellent service from the team!

This is a great hotel to stay in with amazing views and amenities. It’s always a pleasure to stay here. The staff is always helpful and I’m so glad I met Shauna (Wang Cong). She was very helpful and was able to speak fluent English (which is really helpful when your Chinese isn’t the best)

在貴陽亨特索菲特酒店，300米高空客房將甲秀樓的燈火與黔靈山的綠意盡收眼底。每一刻都化作雲端的法式浪漫詩篇。從抵達的第一刻，王聰經理便如老友般親切相迎。主動接過行李的妥帖、詳細介紹周邊景點的耐心，甚至記得我隨口提過的飲食習慣，連夜協調廚房準備特色餐點。這份將細節刻進骨子裡的熱情，讓我瞬間卸下旅途疲憊，滿心都是被重視的暖

酒店挺滿意的，貴陽的天氣也不錯，酒店離市中心很近，去到甲秀樓，樓非常方便，前台的小韓熱情有禮貌，謝謝本次入住