산타 루치아 아트호텔(Eurostars Santa Luzia)

I came to this hotel in 2019 for the first time. I had chosen this hotel cause I wanted to use a pool. I really enjoyed my first time. Second time in 2023 was not that well as there were minor problems ( they changed the price for breakfast without informing us) but the pool on the top was ok. This time staff was extremely unfriendly. I asked on reception that i would like to use spa area, the weather was terrible but they didnt swich on the sauna before 10.15 although spa is opened starting from 9 am. There are a lot of hotels in this area so I will chose different one as the location a bit creepy too. I didnt give one star although I feel like doing it as the room was more or less clean (beside the strange fingerprints on the glass wall in the bathroom) so I realize that some people did their work properly.

Nice hotel but the staff is not that friendly. And they increased the price for the breakfast without informing us. I dont know if it's even legal. So I probably will look for another hotel next time

Was booked for 16 days left in 5. Really bad. Cramped room, lots of light but dark as all lights are low wattage. Hard to shave. Dark and cramped bathroom. Bed to low and really noise. Breakfast really bad. Coffee and bread, two great things of the Portuguese cuisine spoiled. Cold milk, bitter coffee out of machines. Old bread bad croissants. A total disappointment. Nothing better for breakfast than nice coffee with milk boy you cannot get it here. Had to get out ahead of schedule. Every time one turns in bed is like it is going to break. Never again.

Great stay again, lovely room and service. Good location in a beautiful city. Only thing to improve are the pillows as too firm for me but otherwise perfect place to stay!

Great location in the historic city center, a short walk to all the major sites and restaurants. Hotel has only a few free spots for parking, but there is pod parking across the street. Reasonable at 10€ for 24 hours. Hotel bed was comfortable and as usual, the room was on the small side. The highlight was the roof top swimming pool that was really spectacular. Challenge was seating as it did get quite crowded. Nice buffet breakfast with a good selection of both hot and cold items. They use Nespresso so you can make a great coffee! We would definitely stay there again when we go back to Guimaraes.

The hotel is lovely and the staff were always helpful but had issues with the cleaners for room they would come in leave dirty glasses and also take I glass I had brought with me and also leave a glass full of flat coke but take my half full bottle and kept taking my card out so all electric would go off meaning my insulin was kept at unregulated temperatures

We had a great time at Eurostars Santa Luzia. The staff went above and beyond, being caring, responsive and acknowledging all our requests. The hotel facilities were great and modern, specially the rooftop swimming pool and sundeck, and the beautiful indoor pool and spa. The hotel design is also very appealing. The breakfast was nice for a 4* hotel having all that you need (just that small "distinguishing" items were missing); the quality of the food was great. The hotel itself is close to Guimarães downtown. On-street parking can be difficult but there is a parking place nearby. Highly recommended!

Very stylish hotel partially built up from the facades of an old city house, an interesting piece of architecture. Very friendly and helpful personnel, excellent breakfast, swimming pool on the roof, heated pool, jacuzzi, and spa in the basement.

Staff go above and beyond to make your stay perfect