Vienna Hotel (Wanda Store of Guilin Municipal Government)

goodgooodgood

Had an awful experience staying here. We arrived at around 11pm and were told that foreigners were not allowed to stay in the hotel. We explained that we entered China before the pandemic and we were able to provide passport stamps, test results, travel information etc. The only reason we were being turned away was nationality, since we could show all relevant documentation. It took two hours and six police arriving before they agreed to allow us to stay, so I had very little sleep which ruined the river cruise we had booked for the next day. I have traveled around China a lot, and this attitude towards foreigners is NOT typical. We have visited many hotels during the pandemic, including other Vienna hotels (so I can assume this was the manager's decision and not company policy) and 999 times out of 1000 people are very kind, polite and non-discriminatory. This hotel is not one of the 999.

房間與同品牌性價比不值， 設施：洗澡的熱水一會冷一會熱不穩定。 衞生：乾淨 環境：對面是萬達廣場，還有一個山水公園，傍晚看落日不錯的選擇，就是半夜幾輛大巴車載遊客去機場聲音大。 服務：入住時女服務態度一般，早上的女服務員就好點了。 雙人特色甜品:入住時免費送上，樓下的望鄉家宴98元老母雞超甜，好吃。推薦

很一般吧，已經大不如前了，不過這個價格也是不高，自助早餐也很一般，28元一位，也就這個水平吧。維也納酒店已經淪落為低端酒店了，很是可惜啊

酒店很乾凈，前台小陽服務態度很好，很熱心地告訴我當地不少好玩好吃的地方，設施設備也不錯，周邊的吃的很多也很方便，房間比較安靜，停車方便，早餐也挺不錯的，吃得飽飽的！性價比真心不錯，下次來桂林還訂這酒店。

房間比較大，適合帶孩子一起住，很方便，設施齊全，衞生也不錯，後面就是公園，有湖有山，景色不錯，環境很好，服務也很棒

這家酒店的房間很乾凈，床鋪非常舒適。服務人員態度熱情，很有禮貌。前台小楊美女服務熱情，還送了薑茶

前台小姐姐服務很好，吃飯也方便，對面就是萬達廣場，適合家庭出遊 ，有免費的停車場

酒店前台12號服務態度很熱情，入住幫忙升級了房型，房間乾淨衞生，停車免費，住的很滿意👍