we rent that hotel for our wedding. the room that they gave us is little old. you can see it on the flooring and cabinets. there is a weird smell coming from the bath room. and bathroom door is not secured. it is sliding and you cannot lock it. there is no privacy when using it. i booked for lake view room. but they gave us a non lake view room. they dont want to transfer us. we are asking for one blanket but they want to charge us 30rmb per day.
We told the hotel staff not to open and enter our room when we are nor there. but the cleaners keep on entering our room without our permission.
Our luggage are open and we are not comfortable having people entering our room without our permission.
번역