Place could be better need cleaning decent place for few days
번역
숙소 답변: 尊敬的賓客:您好!非常感謝您選擇入住廣州肇慶大酒店!感謝您的反饋。我們非常重視您的意見。我們將立即採取措施,確保房間的清潔度得到改善,以提升您的入住體驗。如您有任何需求都可以第一時間聯繫前台哦!我們希望能第一時間為您解決問題以確保您的入住體驗!我們希望能有機會再次歡迎您入住,為您提供更加愉快的住宿體驗。如果您有任何其他問題或需要,歡迎隨時與我們聯繫。Thank you very much for choosing to stay at the Guangzhou Zhaoqing Hotel! We appreciate your feedback. Your opinion is highly valued by us. Immediate measures will be taken to ensure that the cleanliness of the rooms is improved to enhance your stay experience. Should you have any needs, please feel free to contact the front desk at any time! We hope to address any concerns promptly to ensure your stay is enjoyable. We look forward to welcoming you back soon and providing you with an even more pleasant accommodation experience. If you have any further questions or needs, please do not hesitate to contact us at any time.
OMAR
스탠다드 더블룸
투숙일: 2023년 2월
출장
리뷰 32개
3.2/5
작성일: 2023년4월23일
Non speak english even most gusts are foreigners , location good , room size small , fair as price
It smells like s—-
Reception can’t speak English
Check in took forever
Looks on sewer pipes from window
번역
숙소 답변: Dear guest, we deeply apologize for the unpleasant experience you encountered during your stay at our hotel. Your feedback regarding the unpleasant odor, language barrier at the reception, lengthy check-in process, and the view from your room is concerning, and we assure you that immediate actions will be taken to address these issues:Odor: We will investigate the source of the unpleasant odor and take necessary measures to eliminate it to ensure a fresh and comfortable environment for all our guests.Language Barrier: We understand the importance of effective communication and will provide additional English training to our staff to ensure smoother interactions with our international guests.Check-in Process: We apologize for the inconvenience you experienced during the check-in process. We will review our procedures to streamline the check-in process and minimize waiting times for our guests.Room View: We regret that the view from your room did not meet your expectations. We will take your feedback into consideration for future room assignments and strive to offer rooms with more desirable views whenever possible.Your feedback is invaluable to us, and we are committed to improving our services to ensure a more pleasant stay for all our guests. We sincerely hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. If you have any further concerns or need assistance, please do not hesitate to contact us. Thank you for bringing these issues to our attention.
리뷰어
코지 더블룸
투숙일: 2023년 1월
커플
리뷰 1개
3.7/5
작성일: 2023년2월16일
The location is perfect, with a subway station 50 meters from the hotel. There's awesome Turkish food downstairs, the room floor wasn't that clean but the rest of the room was clean enough, it's understandable for the price of the room I guess. Check in was easy and quick and they gave us a new pillow at our request. All in all, good for the price and I was able to spend just a third of what I could've..