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과달라하라 호텔

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    과달라하라 호텔 리뷰

    Krystal Urban Guadalajara
    4.6/520생생 리뷰
    최저가46,897원
    This is my 3rd time staying at this hotel. Staff is very kind welcoming. They jump at all your needs and make sure your stay is great. Yes one of the elevators was under construction but that is understandable and it was not such a big deal. We managed. This hotel is very safe and your belongings are also very safe. There is security cameras and staff all around and you can only go to the floor you got assigned and that made me feel safe knowing that no one could get on our floor who was not assigned that floor. I have now developed friendships with many of the staff. One of my favorite is Ivan the bell boy he is so kind the hotel manager is also very responsive. I was in one of the suites and the people next to me had a loud party next door I called and they immediately took care of it and we were able to sleep. I can not recommend this hotel more. Just a nice place to stay for the price. Food is good and service is also good. Please tip them most of them are students and do not get paid they are trying to get their degree in tourism. Overall this hotel is amazing.
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    빅토리아 이제큐티보
    4.8/534생생 리뷰
    최저가43,966원
    I was a guest here in November 2019. First 3 nights (Nov. 4-6) had issues but did not want to change because I was busy and tired. NOW, the night of November 7 was TERRIBLE. They brought in 2 bus loads of older teenagers as guests. The Noise, Screaming, Running Down the Halls, Throwing of Doors, etc., was UNACCEPTABLE ! I called various times to reception and went physically went to reception twice to COMPLAIN that night. The comment from reception was: "security" is trying, there is nothing we can do... That these "teenagers" were on All Floors of the hotel, so changing my room would not matter. REALLY ! I also called the manager to complain "LAURA HERNANDEZ", all I got was "lip service" from her. Hotels.Com called "Msssssss. Hernandez" just a few 5 minutes later and reception told Hotels.Com "that she had just left the hotel," sure... I called "Hotels.Com" who made my booking, even put my cellphone up to the wall so they could hear the screaming and loud laughing from the room next door. Hotels,Com agreed this was unacceptable, made me a reservation at the HOLIDAY INN SELECT (2 blocks away it was Great see my review on it) Horrible nights sleep that last night at the Victoria Ejecutivo and I had to be at a medical convention the next morning. When I was checking out on the 7th and complaining to the receptionist, 2 people in line behind me also agreed the noise was unacceptable.The morning of November 7 I left this joke of a hotel and had the taxi take me to the HOLIDAY INN SELECT nearby. I told the taxi driver (who is one of the drivers that works that hotel) what happened. "He Said", that this is nothing new, that many other guests he has driven have complained of the SAME PROBLEM. That the Victoria Ejecutivo books bus loads of school kids all the time and it is a constant problem. OTHER ISSUES: When I checked in the receptionist that night was curt. Shower pressure really bad. Noise in rooms facing the highway at times loud. 2 Elevators in the hotel and both SLOW. Two of the 3 nights I stayed here I ate in the hotel restaurant and I got heartburn both nights, I did not get heartburn the other 3 nights I ate somewhere else. Also the restaurant has large sliding glass doors which they open at night which lead to a "garden". The STENCH from the Smokers in the garden goes into the restaurant and is not pleasant. Breakfast included was ok, good selection of items but mostly cold all the time. They have NO idea how to cook bacon, BURNT BLACK every morning. What Was Good: Location, and WiFi decent and easy to connect to.
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    아란사수 센트로 히스토리코 과달라하라
    0/51생생 리뷰
    최저가40,345원
    On our way to the hotel, we ended up on a dead end street, and that was because of the construction being done next to the hotel. This is a deterrent, gives the place a dirty look, but the hotel lobby area itself looks a little better. The vehicle entrance can be a pain as you have to turn around in there due to the construction. The hotel staff was nice and courteous with us during check in and during some of the calls downstairs. When we got our room, we struggled so much to open the door, the key card reader must've been bad because it took about 10 or 15 tries to finally get the door open. Days of this made it rather annoying. Inside, the room was really stuffy. We turned the AC on (or lack thereof) and soon realized that it wasn't working. We gave it about an hour to see if it would work, and that was a negative. We called someone in to come and take a look at it and the maintenance guy reset the digital panel and told us to give it about 20 minutes and that it should start cooling down. That never really happened. I am someone who gets hot really easily and this was a nightmare. I had to swap beds with my kiddos because at least they had a slight breeze of air from the "AC" and that helped me a bit. The rooms themselves were decent. Nothing fancy, but everything seemed clean. Our safe box didn't work, my inlaws were staying next door and they also had the same AC issue and their box also didn't work. They ended up having someone come up and replace the batteries, we did the same the following day before going out. Despite having the batteries changed, when you entered the code, it would give you a message that the batteries were low. I don't know if they swapped them with used batteries or what, but the issue would end up coming back sooner than later. The cleaning crew came by while we were gone. That was something that we weren't counting on since they have a door sign that you can hang asking for service. I figured you hang it, they will come, you don't, they won't. Not the case. I can't say for sure it was them, but I ended up missing a traveling cologne that I had just purchased. I didn't notice it until I got to my next destination. And yes, I am one of those people that do a good sweep before checking out, I even check under the bed to see if I'm leaving anything behind and no... it was not left behind. That was disappointing and irritating. Again, not accusing, but it did go missing there. By our fourth day, I was so ready to check out, The AC never really worked and by then, the room had a swampy smell from the AC. I definitely would not stay here again. The staff is great, but the rooms themselves are not worth it, especially when it's warm outside.
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    산티아고 데 콤포스텔라 호텔
    4.5/518생생 리뷰
    최저가36,034원
    This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral "Santiago de Compostela" in Spain, placed in the WRONG listing!
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    더 웨스틴 구아달라하라
    4.4/512생생 리뷰
    최저가74,483원
    When I went to check in I told the front desk clerk that I was a gold member of SPG He told me because I booked over the Internet that I’m not allowed to get any perks or upgrades I’m surprised that he doesn’t realize that most people book over the Internet Expedia hotels.com bookings.com trip advisor.com The problem is not the upgrades are the perks is. In the matter he talk down to me was a bit be literally That’s fine, The counter in our bedroom was dirty with sticky stains from somebody’s soda or coffee that’s fine That night we called them for some extra pillows The chambermaid showed up with pillows that were so smelly we were almost vomiting We called the manager he came up ; he smelled the pillows his face said it all they were disgusting We showed him the desk that were sticky he said he would have a clean in the morning And apologized for the pillows and got us new pillows The next day we got back at 3 AM I guess they forgot to clean sticky and stained still there So sad love the hotel Terrible location hard to fine won’t stay there no more We go to Guadalajara to go shopping we go to Guadalajara to go shopping so this location is not good for us at night time I’d be leery But dirty stinking pillows no thank you
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    호텔 포사다 비레예
    4.1/510생생 리뷰
    최저가49,483원
    I stayed at this hotel for two nights, it is a lovely hotel with a beautiful pool, it has nice gardens and the people are respectful, I met Roman, who helped me with my iPad. They were friendly with me, unfortunately I do not know if I would go back, in my room the bathroom was dirty and the sheets looked dirty. I recommend working on your hygiene, for this I do not recommend it.
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