The hotel is gorgeous and in a great area. The only problem we had with this stay was the temperature of the room. It happened to be a cold weekend in Guadalajara and there wasn’t a working heater in the large room we stayed in. The air conditioner worked fine and they did have a setting for the heater but after asking someone to help us with turning this setting on, they let us know that it usually doesn’t get cold in Guadalajara and this was not an option to turn on so it was COLD the entire time. I hate that this happened because the hotel is amazing and it wasn’t our first time staying here (first time during summer) but sleeping with a sweater, socks and pants was very uncomfortable. The temp in the room at night was 48 degrees, almost the same as the outside temp in December. If this could be fixed for those staying here during the colder months this hotel would receive 5 stars.
번역