호텔 드 그뤼에르(Hotel de Gruyeres)

環境好，服務好，

Booked this hotel for a romantic trip with my wife but a group of kids had booked a few rooms and decided to have a party in the room upstairs until 1:30am… Nightmare! Mentioned this to the hotel staff in the morning but they did nothing but offering a 3 Fr mustard as compensation (there was noone at reception from 10pm so nobody could have got the party to stop). Terrible place, noisy, awful service, one of our most terrible stays ever…

Staff was friendly and helpful. Room was nice just too small even for one person. I ate at their restaurant both nights i was there just because the fondue was excellent and the service was fast. The hotel is located right next to the entrance to the old city and also right next to the bus stop. If you go there by train, like me, dont walk if you have luggage, it's all uphill. There is a bus that takes you from the train station to the Gruyeres ville, one stop.

The location was excellent, close to the old village, but quiet and separate. The staff were kind and accommodating. The room and bed were a bit small, but the overall experience was very good.

I loved the location near the castle Gruyeres and the deer and cows on the mountain outside….so beautiful! The breakfast was good and the staff quite friendly!

Be aware that if you book a "Standard" room, you are on the ground floor, facing the walk way, where everyone is passing and can look into your room (if windows open, what I always have". Lady from reception said, that this is the way it is and that the hotel is going to be renovated soon and then all rooms will be nicer. Furniture quiet dated. Could though be also cozy. Breakfast: served until 10 am. But they stopped filling up the plates about 20-30 minutes before. We even had to ask for cups and glasses. This for CHF 20.- per person. Everyone was nice, but no one seems to really care. Sad experience.

This is our 3rd time staying here and we love it. We had a room with a balcony facing the meadows and mountains and loved it. The location and convenience cannot be beat. We hope to return soon and highly recommend this hotel.

The staff are warm and welcoming. The mountain view from our upstairs room was breathtaking. The is THE place to stay in Gruyeres!

Great location for Gruyères and getting the bus to / from other places. Hotel and rooms clean and tidy but a little dated, this can add to the charm of the whole area though. Amazing views across the mountains from our room. Staff friendly and helpful.