홀리데이 인 익스프레스 인디애나폴리스 사우스(Holiday Inn Express Indianapolis South)

The hotel was spacious and clean. The staff was nice and helpful. The breakfast was convenient and adequate. I enjoyed my stay.

I have always recommended this hotel to everyone just because of the staff has the most amazing customer service until and I had the opportunity to speak with a general manager who is very very unprofessional but to top it all off the head housekeeper Roberto thought it was unacceptable to talk to me like I was beneath him I was trying to get into the side door to retrieve the rest of my belongings to check out he literally said to me and these are his words per Betim for me to shut the **** up or he would call the police on me who talks to someone like that I have given this Holiday Inn so much money I’ll offer the employees when I go out to buy them dinner I just I’m very respectful and for someone to talk to me like that that is so so unacceptable but if that’s the kind of people they want representing their establishment well then obvious they don’t value their customers. I will say one last thing he would not come outside and talk to me like that he hides behind the building the company so he thinks he can talk to people however he wants to and it’s acceptable when he could’ve stepped outside those doors and talk to me like that … and I am happy to give my name it is Michelle Thompson and I wouldn’t stay there ever again!!

Very nice hotel and quiet location just outside of downtown and only about 10 minutes away. Also was nice going home, didnt have to go through downtown and fight traffic

No extra pillows or blankets, floor was dirty, carpet was nasty like it needed cleaned, but it was ok, only wanted to sleep and leave

Nice clean room perfect for my partner. I dont care what it looks like but for them i want something great. This did not dissapoint.

Overall the stay was great. Convenient parking, close to some restaurants. Only couple issues i had was there were ants in our room. My sister woke up to ants in her bed. Seen a spider in shower curtain. Told front desk and she gave me steps on how to get a refund. Staff was very helpful and friendly

Front desk service was horrible. Took two hours to check in a soccer team. I blame management, they should have had the teams rooms ready before they arrived

We had a nice one night stay while traveling thru on the way home from vacation. Booked on the road so didn’t know what we’d get but we were pleased. Front staff pleasant and helpful.

The room was only cleaned on one of the two days we stayed there.