Here's my story: I arrive, the hostess couldn't find my booking. They said that I was booked a month out, and not the day I was there. I'm willing to grant and say that it may have been my fault, but she got the day switched for me at no charge. Awesome! Off to a good start.
After an elevator ride which reeked of ****...
I got to my room, the bed wasn't made, and there were alcohol empties in the trash. After a trip to the front desk again, the hostess got me another room.
After another ride in the same elevator that now smelled somehow even worse of ****...The next room was nice, save for the fact some of the bathroom floor tiles were coming up.
Construction was happening inside and all around the building. That can't be helped when needed, but just explaining for my star ratings.
The next hostess was kind and awesome. She even extended our checkout so my son could come back and shower after his wrestling meet (anything to avoid ring worm) before traveling back home hours away. The experience itself wasn't awesome overall, but the front staff is accommodating and worth their weight in gold. The front staff would be the only reason I would want to re-book this hotel.
번역