Check in process was a but disjointed because I arrived before the room was ready. When I did return to check in, the basic info was not given and I had to ask. Thank goodness Diana was on hand to help out, especially when there was an electrical issue in my room and I needed to move. The new room seemed ok initially despite the large squashed bug on the ceiling leftover from a previous stay. As they night went on I had multiple issues with spiders crawling around and the air conditioning was broken making the room more like a sauna. The guest services rep came up twice to try to help, but her suggestion was to open everything up, which only invited more spiders. I also did not think leaving my front door and balcony door open was a very safe idea either. It was a very uncomfortable night. The shower is very slippery. I only mention if someone has mobility issues this could be a big concern for them.Breakfast was good, however, it would be helpful to have a coffee choice in the dining area without having to wait for the one server to be able to attend to everyone in the dining area. Another guest commented on this as well. I thought about using the pool, but in order to do so you have to go down the one elevator and parade though the front lobby where guests were accumulating which made it awkward.
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