Premier Inn Grantham

Overnight stay to rest during a long journey. Noise from upstairs room where it would seem a boxing team were having a training sessions. Once that quietened down we had a good night’s rest. Wet room was perfect for my mobility issues.

Very amenable hotel. Rooms were lovely and big, bed was nice and comfy and everything was clean. Staff were amazing, when we checked in we were assisted by Charlotte. Who made sure we had everything we needed, even gave the kids activity packs to keep them entertained. Would definitely visit again.

Room smelt damp and fusty, shower doesn’t hold its water temperature or pressure and road noise very bad. No one ever at reception !!

I do not normally leave reviews, but had to for this amazing place! staff were super freindly nothing to hard for them. water on arrival and a clean room. I had food over at the Farrier staff there amazing too and food a lot better than normal Whitbread restaurants.

This hotel was a very convenient stop off on the way to Scotland after a late start from home about 200 miles away

In over twenty years of staying at Premier Inn the attached Brewers Fayre is the best I have ever been in. Well run, clean, polite / efficient staff and delicious meal. I don't usually provide reviews but I have to make an exception here.

Hotel was nice but housekeeping is far too early. I was awoken at 8am by them cleaning other rooms with doors open. Then at 8:30 they turned a TV on while cleaning one of the rooms. Surely they know people are still sleeping? Or is it a tactic to get you awake and checked out? Ruined my stay.

Very old and neglected Premier Inn. Bedroom was very old in design (light wood interior from years ago) not like the darker wood interiors that we’ve experienced for many years at other Premier Inns. Receptionist at check-in was indifferent (in such contrast to the warm welcomes we’ve always had at other PI’s). Told us it wasn’t possible to have rooms serviced (despite info on website and in room saying service could be requested) and to come and ask if we required anything. When my husband went back to reception 10 mins later to request some toilet paper he was given the 3rd degree from the same receptionist as to why we needed it!!! We’ve stayed at many Premier Inns over the years but Grantham is probably the worst we’ve stayed at. I did notice over the weekend that the other reception staff appeared to be much more engaged and welcoming. Really in need of a complete refurbishment to bring it into line with other Premier Inns as well as some staff training for the surly receptionist who certainly was lacking in a “can do” attitude or indeed just some pleasantries.

Plenty of parking, clean & tidy outside. Room spacious, clean & comfy. It was a hot weekend so the room was v hot, there was a fan provided in the room. Staff helpful & friendly. Brewers fayre next door was exceptionally busy, breakfast & evening so go early!