The hotel is exceptional for a 3 star, and although a little tired in places. The staff and the views contribute to making your stay feel like a 5 star. The hotel was very clean and at all times of the day, staff could be seen cleaning surfaces, walls and floors etc. The catering staff were the stars of the holiday, providing a variety of authentic Mauritian cuisine but also providing international themed evening options. The breakfasts had all of the usual staples from full English to continental and everything in between, but the ladies on the egg station deserve specific recognition. Bar services were led by Kusoom, who consistently went above and beyond for patrons, making their holiday experience all the more special. There are many sunbathing options, be it around the pool or a terraced patio or also the man made beach. There is an abundance of parasols both mobile and fixed thatched shelters. The sun beds were plentiful and always clean. There are many excursions available to book, but are far cheaper (approx 70% cheaper) if negotiated with an official taxi driver or via the hotel rather than the holiday reps. Prices were fairly standard and I heard of no one being short changed or feeling cheated. The only criticism I had during my stay was the loud rap style music which nobody appeared to appreciate. The young animation staff totally misjudged their audience and were asked on a daily basis to lower the volume and on many occasions change the genre of music. To get to the hotel, you must pass through the village of Grand River South East. To some guests this was viewed negatively. However, we walked through and around the village on a daily basis and found absolutely everyone to be very friendly.
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