빅 혼 로지(Big Horn Lodge)

Most everything met our expectations. We would have liked some staff interaction to get ice or extra trash bags. The room was clean, comfortable and had great location within town, close to lakes.

The room was a bit dated, but clean and comfortable. The biggest problem was that NO ONE manned the office. There was a person there when we checked in, but no one the next four days! The problem we had was our room card worked the first day, and then would not work again. Went to the office and of course, no one there. We were lucky to come across a maintenance man that understood very little English and got him to understand that we could not open our room. He then got us a wrist fob to open and keep for our room. I am guessing it was a fob to open any room for it worked on a room next to us when we tried it out of curiosity, but of course never entered any other room. How unsecure though if not given to someone trustworthy like ourselves. I had left a phone message about our situation before we found the maintenance man, but never got a return call during our stay. Very little parking lot, so be prepared to park along the street. Hot tub extremely little and fits maybe three adults. It was only about half way full until our last evening, when it was finally filled up.

Room was dirty. Sheets had literal dirt and someone’s hair and stains. Sticky bedside table. Old coffee in coffee maker. No staff at check in or check out. Uncomfortable beds. Could hear all the other rooms.

Called Saturday morning to see if i could cancel due to my husband having the flu. Left a message with my phone # got NO reply. Not good customer relations, probably will not book here on our next trip to Grand Lake.

It served its purpose but it was a little overpriced for what it was.

Very friendly staff and had our room cards ready for pickup when we arrived at 5. Parking was a little tight for larger vehicles. As good as expected. Not very modern.

Cleanliness is obviously a priority to the owner and staff, even the outside part of the property had beautiful well maintained hanging flowers and was free of spider webs. This being the mountains I expected some dirt, webs, pine needles etc. built up outside but it was wonderfully maintained. The inside of the room was clean and comfortable. Yes the lodge is older but there was an obvious effort from the owner and staff to make it as comfortable as possible. From booking to departing everyone I interacted with was friendly and helpful. It's conveniently located but not in the center of town so we got plenty of peace and quiet. I would absolutely stay here again with my family.

The beds were very uncomfortable, like sleeping on a boxspring with a thin pad

The property was a great location and basic amenities. Very overpriced for the dated accommodations and thin walls and floors. You could hear other rooms conversations, dogs barking and water running. It could use some updating.