Quality Suites

好不錯的啦。

I have stayed at this hotel many times before today. My room was old shabby looking. The furniture needs to be change and I did not like that. I wasted my points on a room that I could have kept for some other time.

Roaches in the room .. Charged for towels that were washed with . Housekeeping is rude . Front desk is rude and nosey .

Stay was very good. The bed and room were great. Staff very friendly. The outside of the hotel needs a facelift. The outside doors will not open with the keys, looks like keypads are broken. Breakfast was very nicely set up. Overall a very nice hotel.

Everything was good but the pet policy is extremely limiting - about to the point that they are better to mark themselves as not pet friendly. Keeping pets in crate/kennel and supervised at all times is unnecessary

Friendly staff and clean rooms. Only thing we didn’t like was the sofa bed. It has no mattress and you feel the bar laying on it.

The pool is closed indefinitely. They actually told us the former poolman had died in March and they had not replaced him. Booked hotel primarily for the pool as I was traveling with kids. Had to go through the lobby to enter room which was great, but they do not air condition the hallways which were hot and humid since it was over 90 degrees outside. Included breakfast is very limited, the scrambled eggs were gross and the apple juice tasted watered down. We needed linens for the pull out sofa, and we had to go down to the lobby to get them, they did not bring them to us. The hotel map shows vending on all floors but it is only on the first floor. The ice machines have a sign saying you can only get enough ice to fill the ice bucket in the room or they will charge you $20. Coffee is not in the lobby 24 hours as advertised. The bushes around the hotel are trimmed so badly, they have no leaves only brown sticks, and they need to clean the cigarette butts out of the area.

It was really hot and the air conditioner did not work well. One of the staff members stole my phone.

Fitness room and pool were closed. The sign said closed for Covid. I wish I had known; I enjoy these amenities.