슬립 인 세인트 찰스(Sleep Inn Saint Charles)

The room was very dirty, the towels had what looked like blood on them and the tv was stuck on audio only. Me and my family had a horrible experience

Our door to our Room would not stay locked there was a cockroach crawling outside our room door on the wall. The breakfast was terrible. Would not recommend staying there

Great staff. Nice size rooms, great shower but was missing a bathroom door. As soon as I cut the lights off to go to sleep roaches started appearing everywhere.

You were either cold or hot. Heater didn’t work properly.. The breakfast next to nothing. Was unwilling to make more food. Room wasn’t clean. Spiderwebs were everywhere.

Was not asked at checkin if I wanted to use the phone. Turned out to be dead. I needed the phone to ask questions about wifi which was not working. Eventually got help from front desk after going back downstairs to learn I was missing a checkbox to access wife. No information about breakfast provided. Light in room operated by lightswitch at entrance was ok for a nightlight, but not enough to safely navigate the room. When I switched on light over sink, one of the fixtures flickered at about once per half second. Not good if I was an epileptic. But uncomfortable for me anyway. I fixed it by unscrewing the bulb. But clearly management doesn't inspect the rooms for simple things that make a guest feel welcome. Minor things; clock not plugged in and set. I would not choose to stay here again. Have been used to a much higher Sleep Inn standard.

Well we couldn't get more towels. Woke up sweating because the air wouldn't turn on, I was supposed to have 2 queen beds had 2 full beds. We were supposed to get included breakfast but instead had coffee with roaches in it, juice machine didn't work, the biscuits were rock hard, the milk was rotten and sour . Asked for ice water and was told to get it myself or use hot water. They even locked us out after we left to go get breakfast, the room was filthy and wasn't cleaned properly, the sheets were dirty and the shower.

The hot water or telephone did not work in my room. The juice machine was broken during breakfast so we had to buy drinks from the vending machine.

Staff was very nice and polite and quite helpful with my issues, however the room itself wasn't the most clean, I had a bit of troubles with the vending machine (didn't work and had to be refunded) and the required deposit I had to make because of I paid through a third party (which I got back little under a week later), the road was riddled with potholes, and the breakfast wasn't very appealing with both the beverage machines being out of order and even a cockroach scuddled out of one when I tried to operate it (again no out of order sign same as the vending machine). I also had to re-activate my room card twice as they weren't working on my lock, but again the staff made sure it helps me out as quick as possible and respectfully as possible so props to the staff that work at this facility that does need a lot of improvements in quality.

When I first walked in, the sheets had holes and stained, carpet was filthy. In the morning the breakfast was pitiful, the the juice dispenser didn’t work, and the toaster was not working properly either. Air conditioner was propped up on pieces of wood. No even a worthy a $20 a night.