The cleaning staff stole two t-shirts and a pin badge from our room, the pin was on our luggage and the shirts were drying on the chair, our neighbours found out they likely had items stolen too. We didn't have a do not disturb sign (which would've helped prevent the above) and reception stubbornly refused to give us one Air con in the room is extremely poor and the fridge didn't work half the time The WiFi is terrible, you can barely get a connection and when you do it's not very reliable The buffet is a mixed bag, some average options but if you're vegetarian or like to know what exactly you're eating then it's very poor (If you're vegan then it's abysmal). One night, I had "stuffed artichokes", most of which were stuffed with vegetables but I happened to pick the ones stuffed with mince meat for some reason, I felt very sick the next day The entertainment at night wasn't for us but I saw a few people enjoying it (an a lot that didn't), it's mostly for kids so the adults will end up checking out of it quickly. You will hear "Baby Shark" on a nightly basis, no matter where you're staying in the resort If you're hanging around the pool then be prepared to be upsold different experiences (for example, massages) on a daily basis by the same people, even though previously you've told them "no", they are annoying persistent The pools are basic but you can have a decent time and the slides are pretty fun Some of the staff, like the bar, pool & restaurant staff are really friendly Overall, while it might be good for kids, there's likely better options nearby with a far better chance of not hearing "Baby Shark" every night
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