센터 호텔- 슈어 호텔 바이 베스트 웨스턴 센터(Sure Hotel by Best Western Center)

The hotel’s name on the outside is just “Center Hotel” so you might pass it if you are not paying attention. While the reception and the outside are a little neglected maybe, the rooms are quite nice and clean. The breakfast has various choices (vegan and lactose free options included) but it’s maybe a little more on the salty side rather than the sweet one. And the current hours for breakfast are a little to early. It would be nice to be able to switch off the main light of the room from the bed, but it was not possible in mine.

Trevligt hotell med bra personal. Ligger väldigt centralt. Nära till allt.

Merci

I have been staying several times in this hotel, but this week was terrible. I was awaken at 3 AM by loud voices on the coridor. When checking, it was Rebekka, the receptionist of the hotel talking very loud. When I asked her to keep her voice down because people are sleeping, she started yelling at me that she was working there and I should go back to my room. She was still shouting very loudly. Then I asked her again very kindly to keep her voice down but then she yelled at me 'GO TO YOUR ROOM NOW'. This is absolutely unacceptable. As a receptionist she should know she needs to be quite during the night. Because I was awake, I couldn't sleep anymore and have been awake till the morning. I will NEVER stay in this hotel again. Very unprofessional.

Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good

Nothing special, beds are a little too soft for my personal taste. Hotel is old and kind of run down. Nice breakfast but seating area should be changed. We sat in the ”lobby” area and not too comfortable. Helpful staff.

Hello, My experience was really really bad. Not recommended for anyone in the future, couples, families and friends. No fika was available, house keeping enters the rooms anytime even if you mention the tag private outside the room.

There was no room for us, we had to find another hotel.

Other than the reception staff (who were very professional and pleasant), my stay at this hotel was terrible. Overhead light didn’t work in my room, bathroom light flickered off and on regularly. Thin stained towels. The bed was saggy and uncomfortable. No basic amenities (like ice). Decent breakfast buffet. No bar. My room was changed - they couldn’t get this light changed…really. New room featured a “booger wall”… Extraordinarily disappointed. Particularly as there is a hotel 100m away (essentially the same cost…maybe €5 more per night) that, upon inspection is much better. If I hadn’t been required to pay entire fee up front, I would have changed. I was by myself, so It wasn’t as big a deal as if I’d been with my wife.