I must give immense credit to the GM and leadership team of this hotel. The staff is some of the best trained I’ve ever experienced. Upon arrival, you’re met with a guest ambassador - I’ve had similar before, the last being at the Ritz Reserve in Los Cabos, Zadun. This was the most flawlessly executed personal concierge I’ve had the pleasure of dealing with. Ours was named Ela and she was fantastic! The staff are always smiling, kind and immensely anticipatory - they even move to the walls when a guest is passing - an old custom I’ve only seen preserved at places like Claridges and in the Far East and India. The property is STUNNING. The rooms are some of the best I’ve ever stayed in - they’re enormous. While the food prices are very high (comparable to the French Riviera - and then some), the hotel is not cheap by any means - they don’t nickel and dime you. They’re happy to accommodate and do it with a smile. While I did face a couple of hiccups with the in house non-branded restaurants, those issues were quick to be rectified and duly, with immense care. The Mandarin-trained staff is flawless; my guess is the in house restaurant staff is seasonal and the turnover is abundant, hence issues with proper service - though not for a lack of trying. They’re always smiling and doing their best, which is endearing and speaks to the way this hotel is run. I wouldn’t stay anywhere else in Bodrum. If you’re looking for a French Rivera type vacation with rooms you simply won’t find down there, as well as Far East- level service and attention to detail, look no further. Special mentions to Ela, Oksana at the Spa for going out of her way to remedy a situation and Suna for one of the best massage treatments I’ve had. Highly recommend and well done to whomever runs the property and trains the staff - you’ve done an absolutely outstanding job. - Munir
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