티키 호텔 서퍼스 파라다이스(Tiki Hotel Apartments Surfers Paradise)

We booked this hotel by looking at the pictures of the hotel and the reality is far from expectations. They advertise it as kids friendly place, however barring a slide in the swimming pool, there is nothing which can be called as Kids friendly in the place at all We came here to Celebrate the birthday of my twin daughters who are now 6 year old, and The bed had sand all over it when we checked in. The room had no balcony, no decent proper ventilation and lighting is poor as well. The property is dated and is hard to enjoy the place The pool is very small but is not heated so the kids are cold all the time which also renders it unusable. I did mention it to the staff who were courteous enough to offer another room, however, the room was even worse than the one which we had, as it was completely claustrophobic and we didn't even use it and locked it. However next day, upon checkout, they asked me to pay for the extra room which came as a shocker. There was no email, no message and no calls given to us, as they expected the Keys back and now they are emailing me again and again to pay the full price of the room in which we didn't even stay. This was rather horrible as now I am forced to attend to their repeated emails and when I have clearly explained our situation that because of 5 year old twins with me, it was not possible for me to have returned the keys specially when we were out making the Kids' day special. I am extremely dissatisfied with the place, and will not recommend it to any traveler. We are a regular visitor to Gold coast and this is by far the worst experience we have had at the coast. Avoid if you can

酒店位置非常好，走路到海灘大約8-10分鐘。房間很大，但有點舊，尚算整潔。泳池有一條滑水梯，小朋友會喜歡。有廚房、爐具和餐具可弄簡單食物，附近也有超市和很多餐廳可選擇。在黃金海岸過周未，性價比高的住宿。

挺好的❤️性價比很高·位置絕佳·後面還有輪渡碼頭·前面臨街林海·酒店房間很大·有廚房可以做飯·大浴缸也棒棒噠…值得推薦！

Its a very old hotel, room was quite clean inside however in much need of a renovation as so much was old, slightly broken and outdated. The outside area (bbq and pool) was incredibly dirty and neglected. Tiles all cracked inside the “small pool” which im sure was supposed to be a spa that doesnt work and everything was mouldy and unkept. The location is good if you want to be near caville ave. Paying and extra $15 per night for parking isnt reasonable on top of the booking cost. This is maybe a 3 out of 10 Kids liked the water slide which was the only redeeming quality.

服務差，工作人員早早收工， 第二朝不見人我們就逛一下，會來要收過時費，30 AU, 一個男的工作人員還敲門、不太友善叫我們離開，到行李拉下去前台時 告知再收，一共收了50Au… 很離奇。

good location, easy to access to shops. swimming pool with slide, fun for the kids! overall, it is an ok hotel considering the prices you paid

I booked this hotel for just one night and I have to say that I was amazed by the room, it was very big and the view from the window is very nice. The room is also provided by jacuzzi for a more chill full experience.

Was ok but the spa is 18 plus only so if got kids can’t use it maze well stayed home location is ok

停車居然收了15刀，明明是自己樓下停車場