리조트 프리모 봄 테라 베르데(Resort Primo BOM Terra Verde)

This is advertised as having a restaurant NO it does not, we were told this when we arrived and having young children with no self catering facilities available made the trip more hard work than it needed to be. Told us about a delivery app to use, one member of staff helped with this but others wouldn’t. Bathroom was cleaned twice during our 13 night stay. Steps into pool are steep for those with mobility difficulties. View from apartment overlooking lake consisted of car park and building works first. Potential to become better but make it clear beforehand re no food/drink facilities on site. Fridge and kettle in your room so no cutlery, bowls etc to provide for kids meaning had to get out all the time. When wanting a day by the pool, had to plan when to dry off and get food etc. sun beds are not beds they are chairs so not able to lay down and relax, no parasols but a fixed shade on one side of the pool, this means you are up close and personal to others though.

Not hospitable hosts