윈덤 보로츠와프 올드 타운(Wyndham Wroclaw Old Town)

New, clean, top location, good breakfast! Excellent choice

Lovely hotel, however it was not the one the pictured. There is no swilling pool. That photo included is not this hotel. There is a spa, but they’re currently building it. So it’s not in use. When I complained to the hotel they told me it’s not their fault and that it was Trip.com fault for not checking what amenities they have. When I contacted trip they said it was the hotels fault for providing them with the wrong information. The hotel were not prepared to do anything. Trip said they could refund me £9 which is nothing. However they did give me some points for my next booking. However really not impressed. If you book a weekend away in a hotel expecting a spa and a pool as that was one of the main reasons for booking as a relaxing weekend break it’s quite disappointing to find out it doesn’t exist. I did ask for a refund to then book a different hotel with spa facilities but they refused. I really am not impressed with the hotels attitude not do anything and just pass blame to trip. Both sides clearly made a mistake. Another negative of the rooms are that the rooms windows are actually not looking outside. They look into a kind of office/shopping mall which the hotel is inside of. The listing of the hotel clearly states a pool, spa and massage room. None of which exist. The picture of the pool is not even this hotel. Positives of the hotel is that it is a good location and a nice breakfast.

Nice hotel . Great.position. Nice rooms . Clean. Only spoiled by top offparking charge which check in did not warn us about. This may have been due to stress over horrendous building site mouse in hotel. But l did ask about parking and staff were vague about the cost. We got abadty shock as cost per day was almost the same as the room. Wyndham have no customer service for Europe so my attempts to contact them failed.

In the old town,clean and good breakfast

Good location. There’re lots of nice restaurants and cafes nearby. Very convenient!

酒店地理位置相當贊，就在舊城區裏，但又不喧鬧。酒店條件很好，房間大，設施全，早餐豐富。員工都很有禮貌。 附近景點密佈，餐廳和酒吧，超市，葯店，紀念品商店櫛次鱗比。波蘭菜，日餐，泰餐，中餐，什麼都有。推薦瓦夫第一的中餐，“中國風”。去吃了兩次，家常豆腐是一絕。

チェックインの際、普段通りパスポートを見せて返された時に、「ありがとうございます！」と言われとても驚きました。彼女は日本語を勉強しているそうで、その後のホテルの説明も日本語で説明してくれました。日本人にとってあまり、馴染みのないブロツワフという街でこのような経験ができてとても感動しました。もちろん部屋も食事もお値段以上に綺麗で豪華でとても高評価です！もし、ブロツワフに滞在する際はこのホテルお勧めします！

Gutes Hotel in einer top Lage . Leider hatte das Spa wegen Renovierungsarbeiten geschlossen . Hätten uns dafür eine Vorab Information gewünscht .