바든 로지(Baden Lodge)

We booked a two bedroom apar**ent with spa for five people. What we got was one bedroom with double bed, and a double bed and sofa sleeper in the small lounge,dining and kitchen area. As for the spa pool, it was empty, very shabby and clearly not operational. Had to ask for bedding and extra utensils having clearly booked for five people. I guess this could be described as false advertising.

Facility Very tired. Very noisy after 10 from owner's place. Yelling talking loud and woke everyone up. Think it was around 2am. Grrrrrrr

paid 200 for a run down room behind the sofa was very dirty we only had 2 towels 2 bowls 1 pot lid with no pots the bed was very hard pillows were very thin would of been better to sleep on the floor using a mate for my pillow best abot it was the spa pool

Had very great stay and excellent ambience in Baden Lodge. Exceptional customer service. Perfect for family stay. Value for Money and perfect place in Rotorua to stay. all visiting places are nearby, I would recommend it to others.

Adequate but not great. The property is very tired. I believe that it has just changed ownership so the new owners are trying to get up to speed. The switches were very confusing and could do with some labels. Didn't realise we had the fridge switches off for a while.

Was dirty Stan’s on the blankets on the fold out couch the parking was not good the grounds at the back by the parking could do with a clean up and lawns mowed

No housekeeping during my 5 day stay. Nothing. Had to put rubbish bin on doorstep. No vacuuming. No sheets. No heater. Spa! Wouldn't use it if you paid me. No bedside light.

I highly recommend this place to stay at. Service was great and we have had no issues during our stay

Nice spa, good layout / 2 storey room