I stayed here because it was the closest lodging to Banner Hospital on Thinderbird. It was also a good price. There was a reason for that. They are remodeling. When I entered the lobby, the floor was partially tiled, but there was no furniture. The front desk was just constructed and there were signs on it that said, ”Do not touch.” Check in was reasonably fast. My room was 114. First off, room 114 was a dead zone for my cell phone. My carrier is T Mobile and my phone Is a simple flip phone. The room was clean but it was obvious that the patch and spackle crew had recently made repairs. I wanted a few extra towels and talked with the house keeping person who was in the hall. Her name is Maya and we were able to communicate with my limited Spanish and her limited English. We did laugh a lot. I had tried the phone in the room and it didn't work. Hmmm - cell phone doesn't work and room phone doesn't work. So I walked down to the front desk and reported it. I was told that maintenance comes in at 9 am and that they would fix it. When I was locking up for the evening, I flipped the security fastener in place and it fell off the door. The bed was comfortable, the room was clean and despite the remodel work, it was quiet. This is a pet friendly hotel. The only disturbance was at 7 am when another guest was leaving with a yappy little dog. The bathroom was a nice size and there was good pressure and lots of hot water. The repair to the phone and door were made. It was kind of fun to return from the hospital each day and see the remodel progress in the lobby. I stayed for 5 days and really can't complain. I received a good rate and had a good stay.
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