베스트 웨스턴 플러스 포레스트 파크 인(Best Western Plus Forest Park Inn)

We had an excellent stay. The room was clean and tidy. I couldn't have asked for a better stay. Ps. The complimentary breakfast was great.

This BW Plus is very clean and very spacious. No crowded anything! Mucho parking. Gilroy is the gateway into Silicon Valley. Great place to “park” and then tour things further north up the 101. This hotel is one min off the 101! Ignore negative comments in Trip.com. All is very clean with a very hard working staff. My check-in clerk was so very competent and helpful. You’d think she was working at the Ritz in New York City.

還可以，符合三星預期

Good place to stay if shopping at Gilroy Premium outlet....

When we first got our room the bathroom door was off because the doors was some sort of barn door and no one helped to come take care of it and after 4 hours of travel and 30 min to checking some in our big party needed to use. Also the barn door had a gaps on both sides and can easily peep through if you’re close or by the chair angle to the room. Our curtain rod was on the floor and the lights in the center was broken so their was not enough light in the room and we had to get ready for an event on the wknds, kinda of a mood killer. We also had 6 guest with only 1 toilet paper at a time would give us more and their smaller size it was just ridiculous. No one helped us, said because I did with ******* gotta go through you. I appreciate being able to stay and have you help people like us get through life in a way but the hotel was unacceptable. No one ever checked up on us, no follow though, no thank you when I check out. The lady who checked me out said that’s it, I said that’s it? She yes, yes that it. Never no eye contact or smile. The microwave had shortages. We enjoy popcorn as a fam for snacking COULDNT do that and wasted 3 bags. We changed the outlet to another side but the microwave kept on doing that. We stayed 3 nights/3days and we had to ask for house keeping on sat and someone said they would and never came. The people above where noisy and very disruptive and when we complained they said oh it still early and it continued for all the days we where their. So sad.

Me, my husband, and our two young kids came and stayed for a few days in the two queen bed room. The hotel room and lobby are clean. The beds are comfortable and not too hard or soft. The bathroom and closet space was adequate for our needs. I did ask for extra towels and it came timely. The front desk staff were really nice and welcoming. It was also nice that Black Bear Diner is walking distance from our room. What I didn't like was that both phones were not working. The one on the table was on, but did not have a dial tone. The one on the bedside table wasn't plugged in and the telephone jack wasn't on either. The reading lamp also did not turn on. I notified the front desk within 20 minutes of our arrival. I also didn't like how we could hear every footstep from the upstairs occupant(s) and any conversation taking place in the hallway could be heard as if they were in our room. For the price, I recommend this hotel. If you have the option of staying in the higher floors I'd do that instead.

Property clean, check in took too long as they have a new computer system the gym equipment a lot of it didn’t work there was no water in the gym no towels in the gym. No wipes in the gym and security came into our room unexpectedly at 9:30 PM in the evening, and scared myself and the children. Spa and pool were great

So many great things about this place: location, pleasant staff, landscape is very nice, heated pool and spa, complete breakfast. We enjoyed our stay. That being said, the bathtub handle came off in my hand and the body wash dispenser was empty. Ceiling fan didn’t work. The room needs a remodel.

Convenient location and very nice staff. The TV system could use an update, but other a good overnight find.