익스텐디드 스테이 아메리카 프리미어 스위트 탬파 깁슨턴 리버뷰(Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview)

Staff was non existent. Tried 3 times to get a roll of bathroom tissue in middle of afternoon. Noone to be found. Finally found a custodian to grab some. Manager yelled at me and another guest who were smoking outside during a pouring rain storm.

It was a really nice place, although the room keeper was knocking the door to clean it before checkout time.

We arrived late Thursday and could not check in because “their system” would not allow us to. So my son and I had no where to go the first night. Every time I would go to the front desk no one would ever be there, which happened multiple times. In the bathroom their was a roach, in the tub I found a second roach. Never will I ever stay there. By far the worst experience.

First room was never swept before they gave it to us. Second room had someone’s used soap in the bathroom. Floors were dirty and bathroom was not the cleanest. It was ok for one night but that was it.

They made me go up and down the elevator with my two-year-old in the middle of the night because they were too lazy to check the rooms before giving me dirty rooms. They just kept handing me keys for dirty rooms. I move rooms like three times last night, and it was still dirty Bed & shower covered in hair, Counters in kitchen & bathrooom covered in coffee and food stains

Room and lobby were not cleaned cery well. Dirt and trash on floors...and on counters in room and bathroom.

Thr property was amazing, super clean & staff was friendly. My only suggestion is to put another trashcan in the room. The only one i had was in the bathroom.

Hotel was clean. Staff said I couldn’t bring my bicycle to the room. I had to leave my $5000 bike in my truck. This has never happened to me at a hotel before. Very annoying. Free breakfast was also terrible. It was yogurt and coffee.

When I first checked in i was told there was no water. They finally got it on 2 hours later. Another problem was I was on the 3rd floor and it took 15 minutes of running the water before it was warm.