Schloss Eberstein

During our trip, we stayed at several castles. Schloss Eberstein was one of the most recent and updated of these stays. Rooms were modern and quite large. There wasn't a lot of the castle to investigate, but it did have great views. I was a bit suspicious of the restaurant since they had us captive (long drive to alternatives). They had two - one a very expensive starred establishment (Werner's) and the less exclusive Restaurant Schloss-Schänke, which we enjoyed.

The hotel & restaurant staff was all wonderful - friendly & helpful. The buildings and surroundings were beautiful, peaceful, very well kept. Our room was comfortable & more modern than I imagined it would be. Being at the edge of the Black Forest provided us plenty to do, and both on site restaurants were fantastic! The beds were a little too soft for our comfort, but that may be perfect for someone else. Of our 2 rooms, 1 had a wonderful view of the town below; the other just faced a courtyard wall.

Wir haben spontan für eine kleine Mittagspause angehalten. Tolle Maronensuppe, ein frisches Glas Wein vom Schloss, toll. Und on top zwei offenherzige Mädels, die mit Freude und guter Empfehlung bedienen. Danke!

Wir waren in der Schlossschenke und haben ein 4 Gänge Menü bestellt. Alles war sehr gut aufeinander abgestimmt, einzelne Gänge mit einem Zeitabstand serviert, die Bedienung sehr aufmerksam und zuvorkommend. Auf jeden Fall zu empfehlen. Wir sind dort immer wieder und waren jedes mal zufrieden.

Meine Lebensgefährtin und meine Wenigkeit besuchten am 21.08.2021 Schloss Eberstein zum Abendessen in der Schloss-Schänke. Der Empfang durch einen Kellner war sehr freundlich, was wir allerdings danach erleben mussten, war eine Unverschämtheit, wie ich sie noch nie erlebte. Der Kellnerin, welche uns bediente sah man schon an dass sie keine Lust hatte, denn sie war extrem unfreundlich. Wir bestellten eine Vorspeise, welche echt der Hammer war, sie schmeckte einfach nur großartig. Zum Hauptgang hatten wir beide Wiener Schnitzel bestellt und ich muss sagen, dass ich noch nie in meinem Leben so ein miserables Schnitzel gegessen habe. Der Dame an unserem Nachbartisch muss es wohl ebenso ergangen sein, denn sie beschwerte sich in einer überaus freundlichen Form bei der eben genannten Kellnerin, welche extrem unfreundlich reagierte, den Teller der Dame trotzig wegnahm und beleidigt und motzig von dannen zog. Als ich mit meinem Essen fertig war, stellte ich den Teller auf die Seite, wo er nicht lange stand, denn die Bedienung kam und nahm den Teller mit einem bösartigen Blick mit ohne zu fragen ob es denn geschmeckt hatte. Bei einem anderen Kellner beschwerte ich mich über das Schnitzel und die extrem unfreundliche Kellnerin. Der Kellner nahm die Beschwerde wohlwollend entgegen und entschuldigte sich vielmals für das Fehlverhalten der Kellnerin und die schlechte Qualität des Schnitzels. Er brachte uns ein Getränk, welches aufs Haus ging und entschuldigte sich nochmals in aller Form. Leider scheinen die Köche zwar eine gebratene Gänsestopflebe usw, zubereiten zu können, aber ein einfaches Schnitzel oder gescheite Bratkartoffeln bekommen sie nicht mehr auf die Reihe. Für den Fall, dass wir diese großartige Location erneut besuchen, lassen wir uns bestimmt nicht mehr von dieser unfreundlichen und unmotivierten Kellnerin bedienen. Leider ist mir der Name der Kellnerin entfallen doch sie war klein, dick und bissig.

This is a fantastic place to stay at the edge of the Schwarzwald. We had an excellent time at the castle. I had the local food sampler, “ Baden Happas” and local Bier while overlooking the valley and vineyards. We had a family sized suite with three rooms and a private garden and outdoor dining “ cabin” that must be outstanding in the winter, with a wood stove. Yes, it is not perfect as a hotel, but the scenery out my window was priceless. Yes, there were many steps to climb to our suite in the gatehouse which was an authentic fortress building with gun slits that were plugged and a “ hell hole” evident from the tunnel below. We loved it. There is no air conditioning, but in August, on the mountain, it wasn’t needed. Yes, I wish there were screens on the windows, but that would alter the view. Screenless windows are fairly common in European places where we have stayed. We had two great hikes right from the castle. One led through the vineyard to the forest in well marked trails. We hike often, so the trails and steps were not a problem. We drove through the mountain forest to Hohenbaden, a ruined castle that was great, as was the drive. We had lunch in nearby Gernsbach, at a riverside bier garten that was excellent. People with knee and leg problems, this is not a place for you. It would be difficult. Epicureans, hikers, and wine lovers- this is your heaven!

Lovely hotel, very clean and special, the staff is very nice and caressing about the customers. Suite room with king size bed, minibar and air conditioning. Shower is just excellent. Restaurant has the best views and good variety. 2 km to the town and many hiking routes from there.

This is a restaurant with a hotel as an afterthought. We arrived at noon, knowing that the normal arrival time is 3pm. The hotel was not full the night before, but instead of trying to help, their attitude is "sorry you will wait until 3pm". They pressured us to eat at their restaurant until we said NO we will decide later! Turns out that there is no elevator, with many steep steps to our room. If you have knee or back problems DO NOT STAY HERE! NO a/c as promised. Plusses: The room was large, with windows that opened. The view was excellent. There was ample parking. Minuses: The shades did not keep out the sun so I got up at 5:30 am. We stayedfor 2 nights only because we prepaid. They did not clean the room at all while we were there. No pool, no sauna, no workout room, no coffee machine, no microwave. Why they get 4 stars is completely beyond me. The breakfast was average at best, and not as good as many 3 stars we stayed at. Needless to say we will NEVER think of staying here again.

We visited this property in a couple of weeks ago for one night. We travelled out of our way to stay at this castle, based on the website and reviews. We rented two rooms - one for my husband and I and one for our daughter. It was 15 Euros for a cab from the train station to the Schloss. Plainly, our room resembled nothing that was shown on the website. The bed was semi-comfortable, but not luxurious as depicted. The couch was broken down and uncomfortable to sit on; and couch pillows were old. Other furniture in the room was dated - again nothing like the pics on the website. We received an email stating that the restaurant was closed on the day of our arrival. The desk clerk was helpful in getting us checked in but that's where it ended. We were looking for a restaurant to eat at (as we checked in at 4pm), and the clerk was minimally helpful. The best she did was decipher the German website when we ordered pizza (pizza in Germany! bleh.). I could tell there were two other people in the back, but neither offered any help. Turns out that there were only 4 rooms rented out of the entire castle, so certainly not full or busy. Breakfast was just ok; the waitress at breakfast was attentive and kind. Would not book this "castle" hotel again. It seemed like it's really more of a venue for weddings and gatherings rather than a true hotel environment. I am sorry I have to write this review, but we were SO disappointed.