Resorts World Genting - Genting Grand

그들은 우리를 스위트룸으로 업그레이드하고 원활한 체크인과 우수한 고객 서비스를 제공합니다.

They were really nice to provide fruits on our first day, very nice hotel to stay in however.. television wasn’t working esp the television in the toilet doesn’t have a remote controller that works. Shower gel wasn’t sufficient to fill the bathtub either. Other than that, the room and service from staff were great. View was beautiful too

標準的五星級酒店，窗外的景色非常漂亮，酒店內的設施也不錯，緊挨着**，就是前台人員比較軸，腦袋不轉彎

아내와 나는 마치 코미디 쇼에 참석한 것처럼 그랜드 호텔에서 하룻밤을 보냈습니다. 호텔에 도착하니 로비에서 웨이터가 짐 운반을 도와주었고 체크인도 빠르고 쾌적했습니다. 대기열이 없습니다. 우리는 프리미어룸에 묵었습니다. 넓은 방, 큰 욕실, 우수한 수압 및 좋은 시설. 객실에는 TV가 구비된 별도의 라운지가 있습니다. 침대는 매우 편안했고 전반적으로 좋은 경험이었다는 것을 인정해야 합니다. 체크아웃은 빠르고 효율적이었습니다. 아침 식사는 포함되어 있지 않지만 후회는 없습니다. 우리는 현지 옵션부터 해외 옵션까지 다양한 선택이 가능한 스카이 애비뉴 몰(Sky Avenue Mall)로 갔습니다.

Appreciate the great hospitality received from receptionist Ms Christle. She made an effort to fulfil my room preference and the stay was enjoyable. Hotel is located near Genting Club. Certainly looking forward to stay in the hotel once again.

Pillow menu is good, services line helpful, staff friendly and seems well trained But would be better if Wi-Fi credentials are printed on room access letter/receipt Anyways a good sleep in the room, decent bathtub does leads to a very decent, relaxing experience.

The room service is good though we have move our luggage into the room and process to exchange the room, this is very good experience and outstanding service. We are really enjoy with Genting Grand hotel with such a 5 stars hotel without doubt

The room is pretty spacious and clean. Great hospitality received from the receptionist during check-in. Would like to extend my special appreciation to Mr Johnny, a friendly staff, for his kind initiative & guidance during my check-in. Looking forward to stay in the hotel on next visit.

Small room with an affordable rate. 2D1N staying is just enough. Otherwise, you’ll get bored as nothing to look after esp view & small room which is just ni e to sleep. Indeed, such room does not suit for a family of 4. However, the hotel room is strategically situated as it is quite covenient & nearby to access both indoor & outdoor theme parks. Still recommended for budget overnight stay.