Quai des Bergues 33, 그호뜨 - 셍죄흐베, 1201 제네바, 제네바주, 스위스호텔정보 보기
여행 날짜에 예약 가능한 객실이 있는지 확인해 보세요!
트립닷컴 가격 보장제
1박
포시즌스 호텔 데 베르크 제네바 리뷰
4.5/5
훌륭함
리뷰 54개
평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.6
시설4.4
서비스4.5
청결도4.6
검색 조건:
정렬 기준:
모든 리뷰(54)
높은 평점 리뷰(37)
사진/동영상 리뷰(4)
평점 낮은 리뷰(7)
익명 사용자
디럭스 킹룸 (금연)
투숙일: 2022년 10월
커플
리뷰 51개
4.0/5
아주 좋음
작성일: 2022년11월27일
제네바 호수 기슭에 위치한 Four Seasons Hotel은 3 박 동안 높은 가격을 제공하며 객실 크기가 작을뿐만 아니라 장식도 따라 가지 못했습니다. 하지만 서비스는 다른 포시즌스 호텔 못지않게 훌륭합니다. 도어맨과 경비원부터 컨시어지 서비스, 프런트 데스크 접수까지 모두 친절하고 겸손하게 손님을 대합니다. 이 돈은 귀하에게 서비스, 위치 및 브랜드 신뢰를 제공합니다. 그것이 문제가 되지 않는다면... 이 호텔의 객실은 머물 가치가 없다고 말하는 것이 안전합니다. 일반 객실, 슈페리어룸, 디럭스룸은 모두 너무 작거나 장식이 너무 낡았습니다.
원문 보기Google로 번역됨
6/9
Ralphesis
슈페리어룸 (금연)
투숙일: 2024년 12월
친구와 여행
리뷰 16개
4.2/5
아주 좋음
작성일: 2025년2월8일
It is an old hotel so the lifts are slow and old.
There is renovation work so a bit inconvenient that some workers walking along the floor.
The Michelin restaurant service is perfect
번역
YKPSUSAN
스탠다드룸 (금연)
투숙일: 2022년 12월
개인
리뷰 22개
5.0/5
강력 추천
작성일: 2023년3월23일
位置好,服務好
번역
6/14
Road21677803977
투숙일: 2024년 12월
친구와 여행
5.0/5
강력 추천
작성일: 2025년1월13일
휴일 전 붐비는 분위기에도 불구하고 그는 항상 우리 대규모 그룹의 요청에 기꺼이 응해 주었고, 우리를 위해 독점적인 칵테일을 준비했습니다. 칵테일이 정말 많았는데, 특히 맛있었습니다! Giovanni는 각 음료의 구성에 세심한 주의를 기울였고, 항상 세부 사항과 우리의 선호도에 대해 논의할 시간을 가졌습니다. 그는 그저 자신의 일을 하는 것이 아니라, 모든 것을 진정한 배려와 관심으로 했습니다. 우리는 그의 전문성과 개인적인 접근 방식에 진심으로 감사드립니다. Giovanni와의 소통이 즐겁고 편안했다는 점도 언급하고 싶습니다. 그는 따뜻하고 아늑한 분위기를 조성해 매일 저녁 특별한 매력을 더했습니다. 항상 기꺼이 도와주고 우리의 모든 요청에 기꺼이 응답해 주셔서 감사합니다!
원문 보기Google로 번역됨
숙소 답변: Dear guest, We would like to thank you for taking the time to leave a positive rating. We are delighted that you had a enjoyable time at Le Bar des Bergues with our Barman Giovanni. We look forward to welcoming you again soon and we will let Giovanni know of this feedback. Warm regards, Benjamin Moury Hotel Manager
Юлия К
투숙일: 2024년 12월
친구와 여행
5.0/5
강력 추천
작성일: 2025년1월13일
Giovanni는 우리를 가볍고 반짝이는 분위기로 둘러싸고 있었습니다. 친구 그룹의 요청에 따라, 친구 중 한 명의 생일을 기념하여 Giovanni는 Valentina Paevskaya를 위해 시그니처 칵테일과 특별 칵테일을 준비했습니다. 각 칵테일은 이 레시피로 만든 이전 칵테일보다 뛰어났습니다. 칵테일은 몰디브의 Waldorf Astoria와 Four Seasons의 바텐더가 만들었지만, 제네바의 Giovanni가 Valentina만의 독특한 맛을 선사했습니다. 클래식 칵테일의 맛이 최고였고, 8명의 대규모 그룹을 고려했을 때 준비 속도와 맞춤형 프레젠테이션의 훌륭함은 칭찬할 만한 수준이었습니다! Giovanni 덕분에 바에서 보낸 모든 저녁은 정말 훌륭했습니다. 정말 감사합니다! 다시 갈 날이 기다려집니다!
원문 보기Google로 번역됨
숙소 답변: Dear guest, We would like to thank you for taking the time to leave a positive rating. We are delighted that you had a spectacular time at the Bar des Bergues with our Barman Giovanni. We look forward to welcoming you again soon and we will let Giovanni know of this feedback. Warm regards, Benjamin Moury Hotel Manager
G2753JVnancyk
투숙일: 2024년 12월
가족
5.0/5
강력 추천
작성일: 2025년1월9일
우리는 미국으로 돌아가는 이른 항공편 전에 이곳에서 하룻밤만 묵었는데, 정말 짧은 여행을 위한 최고의 위치였습니다! 보행자 다리 바로 옆이라 구시가지로 걸어가서 쇼핑을 하고 수많은 레스토랑에 쉽게 갈 수 있었습니다. 객실은 크고 아름다웠고, 수영장과 스파도 방문했는데 정말 아름다웠습니다. 우리는 늦은 밤에 바에서 점심을 먹고 음료를 마셨지만, 저녁은 예약하는 것이 좋을 것 같습니다. 그때는 매우 붐볐습니다. 전반적으로 멋진 호텔에서의 훌륭한 숙박이었습니다!
원문 보기Google로 번역됨
숙소 답변: Dear guest, Thank you for taking the time to leave a positive comment. We are pleased that you appreciated your experience at Four Seasons Hotel des Bergues. We look forward to welcoming you again! Martin Rhomberg General Manager & Regional Vice President
리뷰어
투숙일: 2025년 1월
기타
5.0/5
강력 추천
작성일: 2025년2월25일
As per usual. Very nice hotel. Great rooms, service. Hotel on the edge of the lake. What else can you say?! I have spent a lot of time around the world and Geneva in general is one of my favourite places. But when you stay here, the experience is heightened.
번역
PERITUS
투숙일: 2024년 12월
커플
5.0/5
강력 추천
작성일: 2025년1월9일
Four Seasons Group went through a rocky patch when they expanded too swiftly and the high-quality team was diluted across too many new properties. The Group has learned and has been investing heavily in rebuilding their signature service and quality reputation. This property has always been the premier property in Geneva and the accolades are well deserved. Ambience Similar to The George V, the property exudes opulence in a refined way. It boasts two high-quality restaurants and a premium location, as well as patio dining and lounge seating. The room, whilst traditional, is quiet with good double-glazing and all the desired technological features. Soundproofing was very robust and, although one pillar of the property is on the road, it is a quiet property overall. If you have a choice and you wish to avoid the main road, select a lake view or otherwise a courtyard view. High floors naturally are preferable. The team have always been very polished and capable. Service Attention to detail of the team was reflected in every way. Team members swiftly recognising the guests, little areas of special attention in the room, and swift handling of requests and questions. Breakfast is either in the lounge or in the Il Lago restaurant, with a small buffet but an à la carte cooked menu. Service was excellent and flawless in every regard. The Spa, which we did not have a chance to visit, has excellent products and a good reputation and the gym, unusually, is on the upper floors with a superb view and a light and airy ambience. We will return.
번역
숙소 답변: Dear Peritus, Thank you for taking the time to leave a such an detailed positive comment on the hotel. We are pleased that you appreciated your experience at Four Seasons Hotel des Bergues. We look forward to welcoming you again soon! Martin Rhomberg General Manager & Regional Vice President
Julia M
투숙일: 2024년 11월
가족
1.0/5
작성일: 2024년12월19일
Honestly, this was the worst experience of our lives. The hotel feels like it’s run by a club of amateurs. The service was an absolute disaster. We waited 40 minutes for our breakfast, only for them to bring the wrong order. No apology, no effort to fix it—just pure incompetence. Avoid this place if you value your time and sanity.
번역
숙소 답변: Dear Julia M, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience with us was disappointing. This is not the level of service we strive to provide, and we would like to deeply apologize for the wait and confusion with your breakfast order. Please rest assured that your comments have been shared with our team, so as to improve our service and avoid similar issues in the future. We truly value your feedback and hope you will give us another chance to provide you with a better experience. Best regards, Benjamin Moury Hotel Manager
Traveler P
투숙일: 2024년 9월
가족
1.0/5
작성일: 2024년10월6일
That’s ridiculous, they have thief’s team operating in the hotel, that knows where each of cameras are placed, Berluti bag was stolen with full of things in it, and it was stolen at reception in a seconds, when I put my bag there and turned for a second they just stole my bag with reception full of staff that’s very bad for “safest country” and one of “best hotels” don’t go there
번역
숙소 답변: Dear Traveler P, We understand how upsetting this situation must have been, and we are truly sorry it occurred during your stay. Please rest assured that the safety and security of our guests' is our top priority. We take this matter very seriously and have taken immediate action to report the incident to the local authorities, who are currently looking into it. We are in regular contact with them and will continue to keep you updated as we learn more. We sincerely regret the impact this has had on your experience and remain available for any additional assistance you may need. Best regards, Martin Rhomberg General Manager & Regional Vice President
chill1965
투숙일: 2024년 9월
커플
5.0/5
강력 추천
작성일: 2024년9월30일
Everything about this Four Seasons is exceptional. From the first day we walked in, The Manager. Mr. Moury, greeted us with his warm and happy smile. The staff is excellent and is always working to please which is a clear reflection of leadership. Nawfel and Marie in the main bar were delightful. The Asia-Peruvian Fusion restaurant, Izumi, is top shelf.
번역
숙소 답변: Dear guest, Thank you for taking the time to leave a positive comment. We are pleased that you appreciated your experience at Four Seasons Hotel des Bergues. We look forward to welcoming you again! Benjamin Moury Hotel Manager
cecimaiz
투숙일: 2024년 8월
기타
5.0/5
강력 추천
작성일: 2024년9월2일
The entire experience was wonderful! The staff was always there. The communication through the what’s app was great! The service , guest room , quality Of Food exceptional. It has been a pleasure to have been at this amazing and wonderful ambience. I fully recommend this hotel, which at the same time they make you feel part of their family . Great and wonderful hospitality! Forever Thankful Ana.cecilia Maiz de Saldana
번역
숙소 답변: Dear Mrs. Maiz de Saldana, We would like to thank you for your positive comment on your experience at our hotel. We are pleased that you appreciated your stay. We look forward to welcoming you again soon! Warm regards, Martin Rhomberg General Manager & Regional Vice President
리뷰어
투숙일: 2024년 2월
커플
5.0/5
강력 추천
작성일: 2024년3월1일
I had the most romantic and unforgettable stay of my life at the Four Seasons Hotel des Bergues Geneva. The hotel is a historic landmark on the shores of Lake Geneva, with stunning views of the city and the mountains. The location is perfect, close to the main attractions and shopping areas. I stayed in a suite, which was very spacious, elegant, and comfortable, with a separate living room and a luxurious bathroom with bathtub, the view is overlooking the lake. The room also had a lot of amenities Nespresso machine. The service was impeccable, from the check-in to the check-out. The staff was friendly, helpful, and attentive to my every need. They made me feel welcome and pampered. I especially want to thank the concierge team and the guest relations team for helping me plan and execute the perfect surprise proposal for my girlfriend. Lorena, Jochem, Giulia, Justine, thank you all for your assistance and discretion. You helped me decorate the room with candles, roses, and champagne. It was a dream come true. A special mention goes to Audrey, who saved the day when the flower shop declined my order for a bouquet of roses at the last minute. He managed to find a solution with florist and delivered the flowers, just in time for my arrival. I almost had a heart attack when I heard the news, but he handled everything with professionalism and grace. Audrey, you are a star. The Four Seasons Hotel des Bergues Geneva is more than a hotel, it is a fairy tale. I can’t thank them enough for making my stay and my proposal so special. It was an experience that I will cherish forever. I highly recommend this hotel to anyone looking for a romantic and memorable stay in Geneva. 我在貝爾格日內瓦四季酒店度過了我一生中最浪漫和難忘的住宿。 這家旅館是日內瓦湖畔的歷史地標,擁有城市和山脈的壯麗景色。 飯店的位置非常完美,靠近主要的景點和購物區。 我入住套房,非常寬敞,優雅,舒適,有一個獨立的客廳和一個帶浴缸的豪華浴室,可以俯瞰湖泊。 飯店的服務無可挑剔,從入住到退房。 工作人員都很友好,樂於助人,並關注我的每一個需求。 他們讓我感到受歡迎和寵愛。 我特別要感謝禮賓團隊和客戶關係團隊,他們幫助我為我的女友策劃和執行了一個完美的驚喜求婚。 Lorena,Jochem,Giulia,Justine,Audrey,謝謝你們的幫助和謹慎。 你們幫我用蠟燭,玫瑰和香檳裝飾了房間。
번역
6/7
숙소 답변: Dear Gest, We would like to thank you for taking the time to leave a positive comment. We are delighted that you appreciated Four Seasons Hotel des Bergues, our service and teams. We look forward to welcoming you again soon! Warmly, Four Seasons Hotel des Bergues
BeateJ50
투숙일: 2024년 7월
가족
4.0/5
아주 좋음
작성일: 2024년8월27일
spend a great lunch in the terrace of this hotel, we really enjoy the service and the attention received, dishes where excellent and well prepared, ono sole issue was the welcome hostess that, first did not wanted to offer us a table outside, claiming that all was fully booked, we where surprised that this was not the case wen we left. all over excellent
번역
숙소 답변: Dear guest, Thank you for taking the time to leave a review. We are glad you enjoyed your lunch although we are sorry to read that your experience with us did not go as expected. Rest assured that we are all committed to offering our guests a memorable dining experience at our restaurant. We would like to send you our sincere apologies if this is not what you felt upon your visit. I look forward to hearing from you and hope we will have another opportunity to welcome you back to our restaurant soon. Martin Rhomberg General Manager & Regional Vice President
Ghadah m
투숙일: 2024년 7월
기타
1.0/5
작성일: 2024년8월16일
There is some civil work and renovation in the hotel I’ve stayed in the 6th floor and barely could sleep due to noise and when I complaint about it I got sleeping oil also I was not confident about cleaning service since I found hair and dirty glass upon checkin although the apologies about it with some treat but I found it ridiculous for the amount of money I paid for the room and I couldn’t have enough sleep and it ruin my overall experience and time in Geneva. it’s not the first time but will be my last time
번역
숙소 답변: Dear Dr. Ghadah Almalki, Thank you for taking the time to share your experience with us. I sincerely apologize for the inconveniences you encountered during your stay. These clearly do not reflect the level of service and comfort we strive to offer our guests and I am so sorry we fell short during your visit. We understand the importance of a great sleep experience and have taken your feedback very seriously. Rest ensured that we have shared your concerns with our team, and will make the necessary adjustments to prevent this from happening again. While I regret that your recent stay was not up to your expectations, I hope you might reconsider and give us another opportunity to provide you with the high standard of service we are known for. Warmest regards, Martin Rhomberg General Manager & Regional Vice President