호텔 메트로폴 제네바

酒店房間舉架有4米 房間在市區 很方便逛街和遊覽美景 出酒店就是公園和湖

We paused in Geneva for a couple of days on our way to Meribel, just to take the edge off the jet-lag. In deciding where to stay, it really wasn't clear which side of the lake would be best for us, and we ended up thinking that whichever side we chose, we'd be spending plenty of time on the other side anyway. And that's exactly what happened. The Metropole is a great location opposite a park and close to the old town. Plenty of cafes nearby. Most surprising aspect was the road noise -- there wasn't any.

This one gentlemen, our maitre d, server (Gabriel Vaugnoux) was above and beyond…, the quality of service was outstanding, immaculate, his manners were supreme as if he was greeting a king, Give this man some recognition, he’s a gift! Gil M

we wanted to have a drink on the rooftop but it was closed so we went to the other bar, the lady at the bar Margaux was so nice and really funny ! She prepared some amazing cocktails, best espresso martini ever ! The view from the rooftop should be really nice.

Upon checking in we were told they had this planned power outage 12-5am, which already sounded like a problem. At midnight everything turned off including air so it because it got stuffy and hot , I opened window and listened to traffic and people noise for about an hour, finally started to nod off at 245, at 330am all of the lights came blazing on (even though I had turned them off before the power cut) so woke me up and then 4am they went back off/ air circulating problem repeated, then 5am everything blazed back on again. So woke up again so I slept from 530-725 when my alarm went off. Absolutely unacceptable. When I complained I was offered a 50% off voucher. Absolutely disgraceful and arrogant behaviour from the hotel. Has made a day of meetings very difficult. Will not be staying here again.

my experience in the hotel was very good. The hotel ambience was classic but the room was modern, big and comfy (I stayed in the 'lifestyle room'. The service was good and the staff was friendly. When I made my booking I requested a big bed (not 2 single beds) and they told me that they would give me the big mattress but the foundation of the bed would be 2 beds and asked if I would be ok with it which I said I would be ok as long as I get the big mattress. Upon arrival my room was not ready as it was way before check-in time. The staff was so helpful that they apologized to me and said they would prepare the room urgently and asked if I could spare them 30 minutes which was a very good gesture as that was still in the morning and I didn't aspect to be able to check-in. Everyday the staff would smile and said hello every time I walked pass them which was very nice. The were very friendly, polite, and accommodating. The rooftop bar was very nice and I went up there often Now the touch up that I think would make it better is breakfast. Their breakfast was not 5-star breakfast so this is the area where they should work on. Anther area to work on is to apply the keycard system to the elevator which would make the hotel more secured. If they can fix this it would be a perfect hotel.