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Its so nice and clean i love to stay there, the staff is so kind and accommodating thanks

nice hotel a bit old but its ok it would be much better if they have pool especially for the kids..thank you

I forgotten to bring along my travel adapter. So not able to charge my phone. The counter staff is kind to help me . They allow my phone to be charged at her counter and make sure is safe.

This hotel had great service, and the breakfast each morning was great! But, as far as the rooms… terrible! Bugs, drain was always clogged,,And the hallways didn’t have air conditioning! I’ll never stay here again!

It was cozy enough for an overnight trip. All the staff were friendly, all facilities were working well.

The front desk staff were amazing. Check-in was a breeze. The young lady was super professional and helped me with all my questions. Check-out was also super smooth. The only thing that I did not like was the breakfast food was cold, like really cold. I read this in previous reviews and thought that they would have corrected this problem. The only way to get hot food is to make your own toast and order an omelette.

Convenient location. Value for money. Breakfast can still be improved though.

The only thing that I did not like was the waiters at breakfast kept flirting with my daughters during their breakfast. Both girls are teenagers and it made them very very uncomfortable. I understand they might be trying to be friendly, but it should not get to the point of making the guests uncomfortable.

This is one of the best hotels in GenSan. Excellent value and easy walk to shopping and restaurants. Highly recommended !!

Room was not clean, just a little more attention to the cleanliness but the hotel undergoing some renovations but the staff were very helpful and attentive.

The rooms are comfy enough, and the A/C, though box type, is not too noisy. Breakfast is OK, and airport pickups are cheaper than a taxi. But... P2800 for the cheapest room is daylight robbery, and you even have to pay P350 extra per night for a fridge. You don't get hand towels, only bath towels. There's no room safe. And both TV (Sky) and wifi (PLDT) are absolutely awful. The TV channels keep breaking up and are almost unwatchable, and the wifi is extremely slow and keeps dropping out completely for minutes at a time. If you stay at this hotel you will end up using your mobile data just to avoid being driven mad by connection dropouts. The in-house wifi won't even load Wikipedia. What is it about Gensan hotels that stops them providing usable wifi? The Royale Hotel wifi is terrible, the Greenleaf wifi is terrible, the Grand Summit wifi is terrible. The only (just about) usable wifi is at the Microtel (which has awful breakfasts and is also seriously overpriced). I come to Gensan several times a year, and now I just resign myself to using massive amounts of mobile data every time I come. Gensan hotels, you are holding your city back.

Very private and quiet

I was put up in this hotel by Cebu Pacific airline because they cancelled my flight from GenSan to Manila. It was only for one night. I got a superior room with dinner and breakfast thrown in too. Very nice swordfish and mixed vegetables chow mein was my dinner. I enjoyed it so much that the chef prepared it for my breakfast the next morning and packed it up nicely for me along with a fresh fruit salad dessert. I took it with me and ate it at the airport whilst waiting for the morning flight to Manila. Kudos to Cebu Pacific for putting me up in this hotel free of charge. And special thanks to the chef for looking after me too. The area around the hotel although busy with traffic, seemrd well looked after.

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