Das Central

We traveled from the U.S. to visit Solden / Das Central. Everything about the hotel was fantastic. We didn't care for the party vibe of the town of Solden, so it was such a relief to return the hotel after skiing to enjoy the spa and a delicious dinner.

Back to the Das Central during mid term for the 4th time over the years. Writing another review now as they have renovated and opened a new roof top spa with out door heated pool, huge whirl pool area new saunas with incredible views , and a fabulous wellness / massage treatment area. On arrival that lovely warm welcome still awaits and you are enveloped into the embrace of the Das Central family . The reception team are just fantastic, they never tired of our constant requests, airport transfers, ski lessons booked ( ski passes available here as well which makes the whole thing a lot easier ) , restaurants on the slopes arranged for Lunch - do not miss the Wirtshaus, Falcon and best of all the Ice Cube – I did not think it was possible that the Ice Cube could improve any more, but it has - sublime. The 2017 Pino 3000 is drinking really well now - try it Once more the breakfast buffet impressed, it is one of the best I have ever seen and the juicing room as ever is a joy. It was great to see that the same staff were here again to look after us. Some names escape me but there was Martin in the restaurant Sandra of course what a great lady, Marie, Josef, Kathrin, Renate, Anna Katharina and the team in reception. The bar team are just incredible but again names escape me. Andrea in Housekeeping, Lordan and Joseph driving the ski shuttle bus, the list goes on , so to all the team thank you once more, we will be back

The Central advertises itself as a luxury hotel with gourmet cuisine/gourmet breakfast and spa experience. With the expensive room prices and their promises, our expectations were high. The stay left us with mixed feelings. What we liked: -Great new spa on the top two floors with spectacular infinity pool (even if there are far too few loungers) -Existing spa in the basement is well maintained, large and offers plenty of loungers - Modern lobby with bar and lounge - Large ski room with lockable ski locker for each room with heating for the boots -Free ski shuttle to cable cars, runs throughout the day as required by guests - Friendly staff from reception, the restaurant, the driver to the cleaning staff -modern, stylish room furnishings (we had the renovated junior suite Gaislachkogl) This did not meet our expectations, especially for a 5 star hotel: -No one showed up on arrival to help us with our luggage -Our junior suite Gaislachkogl nr. 231, was on the 2nd floor with a view mainly of houses and not mountain view (only from the balcony). The room was rather dark. The balcony was tiny, with no chair/table, only a small railing to the neighboring balcony -The coffee machine, coffee capsule and cups were missing in the room (which is advertised as an included service). We received the machine on request. 3 Nespresso capsules are free per day, each additional capsule costs € 2.20 each. We found this embarrassing considering the room price (+ 700 euros per day with breakfast). - Breakfast was not a «gourmet breakfast» as advertised by the hotel. The buffet quantity and quality was just ok. The bread rolls were dry, as was the cheese, the pineapple on Monday morning were those from the day before, the sweets were ready-made products. As a hotel with gourmet cuisine, we would have expected home-made bread or home-made sweets, for example. - Cover service is only available on request and the bedtime treat was - a Raffaello. For a hotel that describes itself as a gourmet location, we would have expected a home mode greeting from the kitchen. No free bottle of mineral water for turndown service -The bath towels in the room are thin and anything but fluffy -In the new spa there is no tea, juices or nuts/fruit -At check-out, we got a wrong bill. The already payed 1st night was charged again and a bill from the bar which was not from us was also charged to our room. The hotel does not live up to its standards for a 5 star hotel, also in view of the high room price. We had the feeling that the hotel cut the service to save money in several places. The price-performance ratio is not good. We would not stay here again.

Honestly one of the best hotels we’ve stayed in. We went for Christmas and couldn’t have asked for more. The rooms were immaculate, the spa and facilities are so well looked after. The ski lockers are a good size with lots of space to get boots on and get ready to head out. The transfers to and from the foot of the slopes were excellent. The dining was such an experience, Christmas Eve was such a special evening. The food was delicious. All in all a most excellent stay and one I’d love to repeat. Thanks you to all at Das Central.

What a place! Went for a weeks family skiing and this hotel delivered everything we required. From the fantastic breakfast and evening meals to the spa which made us not want to ski, the gym, relaxing yoga classes, heated ski lockers, everything was just lovely. However without question it is the staff that make this place extra special, David our waiter was faultless, correctly predicting our preferences, knowledgable about both food and wine and a real joy to discuss our days with. What a credit to this hotel he is. Other stars in the week deserving of praise were Daniel in the restaurant who did a great job of looking after us, the bar staff who provided endless English breakfast tea, the chaps that helped us with our skis and drove us around everyday, to our wonderful room maid who made our room so comfortable to come back to. It isn’t very often you can come back off holiday without any grumbles, but this was one. Thank you to everyone.

We booked this hotel for our family’s ski trip based on our own research and other guests experience and reviews and it didn’t disappoint. What a fabulous hotel!! The restaurant had a beautiful dining room and the food was first class - we didn’t have a bad meal and there was plenty to choose from for the kids. Great location and the spa at the hotel was maybe my highlight as it was a great place to wind down at after a days skiing. What sets out the hotel from others though was the amazing staff who were all very friendly and helpful. We will definitely be back!