슈어스테이 플러스 호텔 바이 베스트 웨스턴 개틀린버그(SureStay Plus Hotel by Best Western Gatlinburg)

Right on the ***** so it’s close to everything. Staff was ok. Place was pretty crowded

I am not one to complain but I payed $230 for one night, I would expect for that price to have no issues. Unfortunately the carpets were very wet and the smoke detector was not installed, it was sitting on top of a cabinet.

酒店位於鬧中取靜的河邊，走路到市中心只需幾分鐘，省去逛街開車停車的麻煩。一進門發現馬桶和洗手枱不通𣈱，立即連絡前台，卻馬上送來工具讓我們自己處理😓在堅持換房或離開酒店後才再給了另一間房住下。如果沒有這個不愉快經驗，這是一個不錯的地方！早餐也很好吃！

房間很大，很乾凈，大堂有點小，出去旅遊住宿性價比高

Tight room, paid $150 , worth $70 or less on weekends, even lesser on weekdays. Bare minimum, didn't even give hair conditioner, gave only shampoo, body lotion and a cheap soap bar; are you kidding me! No, you are befooling us. For this money, have a "fabulous" view of old broken home in the right, busy noisy main hwy right on front, and not so scenic river stones on the left. You got it "all"! Is an old sleep-in motel! One of the worst family experience.

Not a bad stay. Had to get our own clean towels on the 2nd night. No one replenished them. Beds were not comfortable at all. Been just as good on the floor. Listening to the creek right outside was great.

Staff was very friendly, breakfast was good as well. Overall a very comfortable stay. Would book here again.

Honestly, the outside looks a little sketchy but the rooms are great. They have been recently renovated. The rooms are huge with separate living space.

This was a pleasant find! It is going under some remodeling, but that did not deter our stay. The room was quiet, clean, and comfortable. Hearing the river was a bonus! We would definitely stay here again.