하얏트 플레이스 댈러스/갈랜드/리처드슨(Hyatt Place Dallas/Garland/Richardson)

Check in was alright. The front desk was a bit brusque, but then again they had a ton of cheer families checking in. Room was decent and spacious. But I definitely didn’t enjoy my cold shower, neither did my husband. There was rust on the rack in the shower and lots of dirt/mold/cracked grout as well. The property could for sure use some sprucing up.

I fund one dirty towel in the bathroom that is for the las guest is to much hair in the floor of the bathroom

Carpet was very dirty with large stains TV remote didn’t work upon arrival then the replacement remote I was given didn’t work either. Changing rooms wasn’t an option because they were fully booked. Hotel needs a deep cleaning.

Only complaint I have is that my shower didn’t have a full door so water would get on the floor.

Convenient location, but room was in poor condition. Safety latch on door was broken. Some young guy in a hoodie was beating on our door a 4am, then started kicking it! Breakfast buffet is pretty good.

It was very strange at one point they came took all our towel except for one and emptied only one trashcan but did nothing else in our room. We were highly confused when we came in and were ready to do bath for our kids and realized there was only one towel for 4 people.

Love the facility. Comfy and quiet. Good location. Two complaints are the parking lot in front is very dark. Needs better lighting for safety reasons. The second is the breakfast isn't open until 6:30. There were 20 people waiting for it to open. Clearly needs to be available earlier

Service was good. Staff pleasant and professional. Breakfast was. Very good. Bed was not very comfortable and actually very uneven.

The room was very nice and the breakfast was very good. It appears one of the two elevators is out of order for a long time and staff said there are no plans to restore elevator #2. Therefore, to go from the 6th floor to the lobby can take 5 to 10 minutes. When going from #6 to #1 the elevator stops at almost every floor to collect more passengers and it becomes rather crowded at times. If elevator #2 stops working visitors will need to climb the stairs up and down several times a day. If that should occur Hyatt Place will lose a lot of customers because most people are not able to climb the stairs with luggage The housekeeping staff uses the only operating elevator with their equipment and there is no room for them on occasions.